LOGISTICS COORDINATOR
Role Overview
• Handle all assigned customer requests for freight movement
• Collaborates and communicates with logistics technicians, customer service representatives, Sales staff, and others involved in the shipment and receipt of products about information related to the shipment.
• Builds and maintains carrier relationships.
• Successfully conducts and completes all assigned training.
• Participates in continuous improvement training and trains others.
• Negotiation with both customers and carriers.
• Maintain and follow all SOPs for various customers.
• Provides additional backup support for the team when required.
• Communicate with customers on a regular basis on any shipments being handled.
Key Skills for This Role
Full Job Posting
About the company
Manitoulin Group of Companies has operated for more than 60 years and emphasizes hard work, integrity, customer relationships, training, technology, and operational efficiency.
Responsibilities
- Handle assigned customer requests for freight movement.
- Coordinate shipment and receipt information with logistics, customer service, sales, and other involved parties.
- Build and maintain carrier relationships; negotiate with customers and carriers.
- Complete assigned training, participate in continuous improvement, and train others.
- Maintain and follow customer-specific SOPs; provide backup team support when needed.
- Communicate regularly with customers about shipments being handled.
Qualifications
- Good written and verbal communication skills in both English and French.
- Able to multitask, maintain focus, adapt to challenges, and complete detailed procedures under time constraints.
- Strong time organization, urgency, problem-solving, and negotiation skills.
- Able to work independently and within a team in a fast-paced environment.
What the company offers
- Competitive wages, a comprehensive benefits program, profit-sharing opportunities, and opportunities for growth and advancement.
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