Logistics and Operations Administration Assistant

The Logistics and Operations Administration Assistant is an office-based role that provides accurate and timely administrative support for field rostering, mobilisation, travel, employee compliance records and the Operations team. The role processes approved roster and travel decisions, maintains client and WSG records, and alerts the Logistics and Operations Coordinator to gaps, expiries and conflicting information.

The Assistant does not independently determine shift coverage, operational suitability or whether a person is cleared to deploy. Those decisions are confirmed by the Logistics and Operations Coordinator and the appropriate operational or functional authority.

The criteria for selection for this role include but are not limited to:

• Experience in administration, travel coordination, rostering support, onboarding or a comparable operations support role.

• Excellent attention to detail and ability to maintain accurate personnel, training, travel and document records.

• Clear written and verbal communication and a responsive, professional approach to employee and client enquiries.

• Ability to manage multiple bookings, deadlines and changing priorities while following approval and escalation processes.

• Competence with Microsoft Office and ability to learn HR/rostering systems, client portals, LMS and other business systems.

• Sound judgement in handling confidential employee information and recognising when an operational or compliance decision must be escalated.

• Ability to pass a Pre-Employment Medical Assessment where required.