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Lockbox Operations Associate

City National Bank
Los Angeles, USA
Full-time
Entry
Onsite
USD 16.66-25.02 hourly
Discovered 1 months ago

Full Job Posting

  • Open, sort and process all incoming mail either manually or with the use of a mail sorter and automated capture equipment

• Process Incoming Checks

  • Process and print outgoing check files
  • Process returned checks daily
  • Process, track and report returned check disbursements
  • Data Entry
  • Sorting and preparation of checks for scanning and deposit
  • Research and answer customer inquiries received via phone, correspondence and e-mails to resolve problems and ensure customer satisfaction
  • Maintain customer files and records
  • Approval of Manual agreements
  • Approval of E-signature agreements
  • Scanning of Agreements
  • Minimum 1 year of banking, payment or account receivable processing experience
  • Minimum 1 year experience in MS Office, Excel, Word
  • Must be able to read, understand and follow written and verbal instructions.
  • Must adhere to client specific deadlines, schedules and the quality requirements of the department.
  • Must have basic computer skills and the ability to work with on-line systems in an efficient manner.
  • Requires some lifting, up to 30 lbs.
  • Must have the ability to focus on a specific task, and to work independently and under pressure in order to meet departmental and client specific deadlines.
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

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