Loan Servicing Supervisor - Borrower Defense
Role Overview
We’re seeking a dynamic leader to supervise our staff and provide a high standard of employee performance. You will guide a team through satisfying the requirements of MOHELA’s USDS contract through the implementation of requirements pertaining to reporting and reconciliation. A strong understanding of FSA’s financial requirements, servicing system activity and transactions, and loan servicing flows is imperative. This position also requires audit participation and response and procedure and financial data retention. This position requires routine compliance with the maintenance of program regulation review through the strategic use of MOHELA’s various systems, keeping current with and accurately interpreting the program rules and regulations and the effective use of certain designated quality control standards and assisting with department modifications of procedural documentation.
Full Job Posting
Location(s)
- Remote, USA
WHO WE ARE
At MOHELA we are a nationally recognized nonprofit organization with over 40 years of experience in student loan servicing and higher education financing. Since our establishment in 1981, we have been dedicated to providing world-class customer service to our borrowers, understanding the unique challenges that come with financing higher education.
WHAT WE OFFER
- Competitive Salary: We value your skills and experience and offer a compensation package that reflects that.
- Comprehensive Benefits Package: Our benefits include medical, dental, and vision coverage, with elected benefits starting on the 1st of the month following enrollment.
- Generous Paid Time Off: We understand the importance of work-life balance, which is why we offer generous vacation and paid-time-off policies.
- Life Insurance and Short-Term Disability Coverage: We provide essential coverage to ensure your peace of mind.
- 401(k) Plan: Take advantage of our 401(k) plan with a dollar-for-dollar match up to 8% of your salary after 6 months of service.
- Tuition Reimbursement: Invest in your education with our tuition reimbursement program available after 3 months of employment.
- Dependent Child College Tuition Reimbursement: We support the educational goals of your family as well.
- Public Service Loan Forgiveness (PSLF) Eligibility: Our organization qualifies for the PSLF program through the U.S. Department of Education.
- Paid Holidays and Personal Days: Enjoy 7 paid holidays and 4 paid personal holidays each year.
- Employee Assistance Program: Access support for personal and professional challenges.
- Local Employee Discounts and Pet Insurance: Enjoy additional perks that enhance your lifestyle.
About MOHELA
Nonprofit governmental student-loan servicer helping federal and private borrowers manage repayment and access higher education.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at MOHELA
Technical Architect, AWS
, USA
Sr. Technical Architect
, USA
Customer Care Specialist - Wilkes-Barre, PA
Wilkes-Barre, USA
Customer Care Specialist - Fishers, IN
Fishers, USA
VP, Associate General Counsel - Regulatory & Compliance
Chesterfield, USA
Senior Legal Counsel
, USA