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Loan Servicing Analyst

JPMorgan Chase
Chicago, USA
Full-time
Mid
Onsite
Discovered 3 weeks ago

Full Job Posting

Job responsibilities

  • Assist in the documentation and transaction closing process for loan origination by collaborating with team members to ensure all necessary documentation is accurately prepared and finalized for loan origination, facilitating a seamless transaction closing process.
  • Manage stakeholder relationships with clients and internal teams, to ensure clear communication and efficient handling of loan transactions.
  • Identify and address issues that arise during the loan origination process by applying analytical skills and problem-solving techniques to find effective solutions.
  • Assist in identifying potential conflicts and work collaboratively with team members to mediate and resolve disputes, ensuring a harmonious workflow.
  • Coordinate and prioritize tasks to ensure timely completion of all activities related to loan origination, maintaining a high level of organization and efficiency.

Required qualifications, capabilities, and skills

  • Expertise in loan origination processes with strong stakeholder management skills for both internal and external clients.
  • Ability to manage conflicts and facilitate discussions non-confrontationally, ensuring effective communication and resolution.
  • Proven time management and organizational skills to efficiently prioritize tasks and meet deadlines.
  • Developing proficiency in critical thinking and evaluation to accurately assess situations and make informed decisions.

Preferred qualifications, capabilities, and skills

  • Expertise in lending services with the ability to leverage AI/ML technologies to streamline processes and enhance decision-making accuracy and efficiency.
  • Strong communication and interpersonal skills for effective collaboration and rapport building in a team environment.
  • Adaptability to changing priorities and environments, ensuring continued progress and success.
  • Keen attention to detail and accuracy in documentation, maintaining high standards of quality and compliance.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

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