Litigation Support Specialist
Role Overview
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce cost, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
Full Job Posting
Who We Are
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce cost, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
Qualifications
- A minimum of 5 years automotive experience required; current ASE certification is preferred but previously certified individuals will be considered.
- Highly motivated, critical thinker, adaptive, and autonomous with the ability to deliver measurable results.
- Ability to travel locally/regionally to dealerships.
- Ability to analyze and document vehicle case updates using Microsoft Excel tools.
- Ability to communicate technical information to all levels.
- Ability to analyze data and create custom reports using provided templates.
- Ability to effectively use MS Outlook, MS Word, MS Excel, and MS PowerPoint.
- Ability to work independently and manage a progressive workload in a fast-paced environment.
About MSX International
Provides outsourced business services and technology to automotive manufacturers.
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