Lifeguard
Skills
About This Role
Overview
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Lifeguard.
As a Lifeguard at Raffles Doha and Fairmont Doha, you will be responsible for ensuring the highest standards of safety, vigilance, and guest care across all swimming and recreational water areas.
Acting as a trusted guardian of guest wellbeing, you will uphold the refined service excellence and elegance of both Raffles and Fairmont by maintaining a secure, welcoming, and impeccably managed pool environment.
You will play a vital role in delivering a seamless luxury leisure experience by proactively monitoring aquatic areas, responding swiftly and professionally to any incidents, and providing attentive assistance to guests.
Through your constant presence, calm professionalism, and attention to detail, you will contribute to creating an atmosphere where guests can relax with complete confidence and peace of mind.
Key Responsibilities
- Maintain constant vigilance over all swimming and recreational water areas, ensuring guest safety is upheld in accordance with the highest Raffles & Fairmont standards.
- Conduct regular monitoring of pool areas to prevent incidents, respond promptly to emergencies, and provide immediate assistance when required.
- Deliver attentive, courteous, and discreet guest service while maintaining a calm and reassuring presence at all times.
- Maintain full knowledge of pool facilities, operating procedures, safety regulations, and hotel leisure offerings to assist guests effectively.
- Coordinate closely with Front Office, Housekeeping, Engineering, Security, and Wellness teams to ensure a seamless and safe guest experience.
- Ensure all safety equipment is regularly inspected, properly maintained, and readily available in line with brand and compliance standards.
- Proactively guide guests on pool rules, safe usage, and recreational guidelines while maintaining a respectful and luxury-focused approach.
- Respond to guest concerns or incidents with professionalism, efficiency, and empathy, ensuring proper reporting and follow-up procedures are completed.
- Monitor environmental conditions, water quality, and overall pool area presentation to uphold impeccable safety and aesthetic standards.
- Maintain accurate incident reports and documentation in accordance with hotel policies and regulatory requirements.
- Uphold strict confidentiality of guest information and consistently follow Raffles & Fairmont brand standards and operational procedures.
- Support daily operational tasks and contribute to a well-organized, collaborative, and service-driven leisure environment.
- Embody the elegance, attentiveness, and anticipatory service culture of Raffles & Fairmont Doha in every guest interaction.
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