Licensing Assistant (Training & Government Affairs Coordinator)

Overview

requirements

Key Responsibilities

• Manage all DOH (Department of Health) regulatory processes, including license registration, re-registration, renewals, cancellations, good standing certificates, annual leave updates, and CD Responsible Person requirements, ensuring full compliance and timely submissions.
• Maintain accurate and up-to-date records of DOH licenses for pharmacists and healthcare facilities, including tracking expiry dates and secure document storage.
• Coordinate, organize, and schedule internal and external training programs in line with departmental and regulatory requirements.
• Prepare and maintain accurate attendance records for all training sessions for compliance and audit purposes.
• Conduct post-training evaluations, including feedback collection, effectiveness analysis, and preparation of summary reports for management review.
• Receive, screen, and organize CVs of trainee pharmacists, ensuring proper documentation and initial eligibility verification.
• Collect and manage required supporting documents from trainee pharmacists in accordance with DOH and organizational standards.
• Process malpractice insurance applications and renewals for DOH-licensed facilities and staff to ensure continuous regulatory compliance.
• Provide administrative and clerical support to the Training and Government Affairs Manager, including documentation, correspondence, and coordination tasks.
• Maintain systematic filing and archiving of all training-related documents in both physical and digital formats for easy retrieval and audit readiness.
• Update and maintain trainee pharmacist records, including training progress, performance tracking, and PCR (Post Clinical Rotation) reports, ensuring accuracy and confidentiality.
• Respond to basic inquiries from trainee pharmacists regarding schedules, requirements, and documentation in a professional manner.
• Perform additional administrative or operational duties as assigned to support departmental objectives.

Requirements

• Bachelor’s degree in Pharmacy, Healthcare Administration, Human Resources, or a related field.
• Previous experience in healthcare administration, training coordination, or regulatory affairs is preferred.
• Knowledge of DOH regulations and UAE healthcare compliance is an advantage.
• Strong organizational and documentation skills.
• Excellent communication and coordination abilities.
• Proficiency in Microsoft Office applications.
• High attention to detail and ability to manage multiple tasks.
• Ability to handle confidential information professionally.
• Pay: AED3,000.00 - AED3,500.00 per month

Application Question(s)

• Do you have experience with DOH licensing or healthcare regulatory processes (registration, renewal, compliance)?
• Do you have experience coordinating training programs and maintaining attendance or training records?
• What is your current salary?
• What are your salary expectations for this position?
• When is your notice period?
• How many years of experience do you have as a licensing Assistant?
• Arabic

Language

• English (Preferred)
• Tagalog (Preferred)

Location

• Al-Ayn (Preferred)