Library Support Assistant x2

The role

This campus-based role offers an exciting opportunity to join the Library Customer Services Team to provide accessible and inclusive front line services to students and researchers across the University’s Clifton Campus.

The Library Support Assistant team provides a mixture of customer-facing and behind-the-scenes services that keep our libraries running smoothly 24/7.

What will you be doing?

Responsibilities include:

Greeting students, staff and visitors as they enter the library and helping with any directional or other enquiries, signposting to specialist teams as required.

Reshelving and other tasks associated with the circulation of books and other printed resources.

Providing roving support to customers at libraries and study centres across the Clifton campus as required.

Undertaking checks plus basic administrative and IT-related tasks at those service points, including those which are otherwise unstaffed, to ensure library spaces are safe, efficient and welcoming.

You should apply if

You have excellent communication and customer focus skills, and the flexibility and initiative to respond appropriately to a service where the pace can vary considerably according to the time of day and year.

You enjoy being part of a team but can also work independently as required, and like meeting people and working with them to solve their problems.

You have an aptitude both for routine administrative tasks and for responding quickly to changing circumstances as required.

Additional information

Contract type: Open-ended

Work pattern: Position 1: 9 hours/week Position 2: 12 hours/week. Please note in your application which position you would like to be considered for. Applicants who do not do this will be considered for both.

Grade: C

Salary: £23,742 - £24,685 per annum pro rata

School/Unit: Library Services

Shift pattern: The role holder is required to work all UK Bank Holidays and University Closure Days that fall within the contracted work pattern.

This advert will close at 23:59 UK time on Sunday 1st November

For informal queries please contact: Ileana Gherghina - [email protected]

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