Library Associate I

About the Department

The City of Norfolk’s Department of Libraries is currently seeking a full-time Library Associate I that will assist with the daily operations of the library.

Provides customer service to patrons, developing and delivering age-appropriate programs and readers’ advisory.

Is responsible for planning and conducting early literacy and other educational programs for youth, teens and families.

Maintains the juvenile and YA book collections, KidZones and Playscapes at the library branch.

The Norfolk Public Library (NPL) is a dynamic and community-focused network of libraries committed to fostering literacy, lifelong learning, and community engagement.

With a rich history and a vision for the future, NPL provides diverse programs, resources, and services that empower individuals and enrich neighborhoods across Norfolk.

Through innovative technology, robust collections, and outreach initiatives, NPL ensures equitable access to information and education for all residents.

The library system is dedicated to creating welcoming spaces where creativity, collaboration, and connection thrive.

Departmental Hiring Salary Range: $47,262.29

Essential functions include but are not limited to: Conducts Early Literacy programs such as: Babygarten, KinderSTEM, Storytime Plans and promotes programs for youth and families Plans and conducts YOUmedia programs for tweens/teens Provides outreach to schools, daycares and other local organizations Maintains and monitors KidZone in the library branch Provides excellent customer service; assists library patrons with reader’s advisory Assists in building and maintaining the library’s juvenile and YA collections Conducts tours of the library including school tours and field trips Provides regular coverage of Public Service desks Provides technological assistance to the public with computers, copier, and scanner Prepares book displays Performs administrative duties by preparing and analyzing statistical reports Participates in committees and attend training related to the job Helps supervise part-time employees and volunteers Proficient in Microsoft Office products and electronic library applications such as Libby and Hoopla Ability to lead and work in a team setting Ability to communicate effectively verbally and in writing

• Conducts Early Literacy programs such as: Babygarten, KinderSTEM, Storytime
• Plans and promotes programs for youth and families
• Plans and conducts YOUmedia programs for tweens/teens
• Provides outreach to schools, daycares and other local organizations
• Maintains and monitors KidZone in the library branch
• Provides excellent customer service; assists library patrons with reader’s advisory
• Assists in building and maintaining the library’s juvenile and YA collections
• Conducts tours of the library including school tours and field trips
• Provides regular coverage of Public Service desks
• Provides technological assistance to the public with computers, copier, and scanner
• Prepares book displays
• Performs administrative duties by preparing and analyzing statistical reports
• Participates in committees and attend training related to the job
• Helps supervise part-time employees and volunteers
• Proficient in Microsoft Office products and electronic library applications such as Libby and Hoopla
• Ability to lead and work in a team setting
• Ability to communicate effectively verbally and in writing

Work requires broad knowledge in a general professional or technical field.

Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

One year of experience in library or related services.

working with children in a library setting and supervisory experience are preferred.

Valid Driver's license Work Hours: 40 hours/week; evenings and weekends required

• Valid Driver's license

Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. Retirement
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. Retirement
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. Retirement
• Retirement
• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

• I understand and will answer the following supplemental questions completely and thoroughly.
• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

• Some College (6 months or more)
• Vocational/Technical Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
• No experience
• Less than a year
• 1-3 years
• 3-5 years
• More than 5 years
• Yes
• No
• Yes
• No
• Yes
• No
• Yes
• No
• Yes
• No
• Yes
• No
• Yes
• No
• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Microsoft Outlook
• PeopleSoft
• Canva
• LibApps
• Yes
• No
• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran