Library Associate

About the Department

Position Duties

• The PT Library Associate at the Atlee Branch serves as a key member of the library’s frontline service team, helping ensure that patrons receive prompt, helpful, and welcoming assistance when visiting the library. This role focuses on supporting daily circulation operations, assisting patrons with locating materials and using library resources, and helping maintain an organized and efficient public service environment. Library Associates work closely with both the Assistant Branch Manager and the Branch Manager and other branch staff to support the overall operation of the library. In addition to assisting patrons, this position helps manage circulation workflows, maintain library collections and service areas, and support administrative tasks that keep the branch running smoothly. This role may also include supervising staff and assisting with branch operations when assigned, particularly during times when the Assistant Branch Manager or the Branch Manager or other supervisory staff are unavailable. The Library Associate helps ensure that the library continues to provide reliable service while maintaining a welcoming and respectful atmosphere for all members of the community. Success in this role requires strong customer service skills, the ability to manage multiple responsibilities in a fast-paced environment, and a commitment to supporting the mission of Pamunkey Regional Library by providing excellent service to the community.
• The PT Library Associate at the Atlee Branch serves as a key member of the library’s frontline service team, helping ensure that patrons receive prompt, helpful, and welcoming assistance when visiting the library. This role focuses on supporting daily circulation operations, assisting patrons with locating materials and using library resources, and helping maintain an organized and efficient public service environment.
• Library Associates work closely with both the Assistant Branch Manager and the Branch Manager and other branch staff to support the overall operation of the library. In addition to assisting patrons, this position helps manage circulation workflows, maintain library collections and service areas, and support administrative tasks that keep the branch running smoothly.
• This role may also include supervising staff and assisting with branch operations when assigned, particularly during times when the Assistant Branch Manager or the Branch Manager or other supervisory staff are unavailable. The Library Associate helps ensure that the library continues to provide reliable service while maintaining a welcoming and respectful atmosphere for all members of the community.
• Success in this role requires strong customer service skills, the ability to manage multiple responsibilities in a fast-paced environment, and a commitment to supporting the mission of Pamunkey Regional Library by providing excellent service to the community.

Minimum Qualifications

• High school diploma or equivalent required. Previous experience working with the public in a customer service environment is preferred. Library experience or experience in a public service setting such as retail, hospitality, education, or community services preferred.
• High school diploma or equivalent required.
• Previous experience working with the public in a customer service environment is preferred.
• Library experience or experience in a public service setting such as retail, hospitality, education, or community services preferred.

Other Qualifications

• Ability to regularly work evening and weekend hours as part of their schedule. Reliable transportation to and from work. Ability to stand for extended periods and lift or move library materials up to approximately 30 pounds.
• Ability to regularly work evening and weekend hours as part of their schedule.
• Reliable transportation to and from work.
• Ability to stand for extended periods and lift or move library materials up to approximately 30 pounds.

Benefits

• This position is not eligible for benefits.