{bc}
Apply
company_site

Leasing Specialist - Apartments - Silver Spring, MD

Kay Apartment Communities
Silver Spring, USA
Full-time
Junior · 2+ years experience
Onsite
Discovered 2 days ago

Full Job Posting

Responsibilities

  • Provide exceptional customer service and effectively communicate with prospective and current residents, guests, visitors and staff, within company policies and Fair Housing laws.
  • Manage the sales process from lead to lease
  • Handle all incoming leads (phone, email, walk-in), following set procedures and script
  • Discover customer needs, qualify, and present solutions
  • Conduct apartment & community tours (value selling)
  • Follow-up on leads via phone and email
  • Close the sale
  • Process applications
  • Compile lease documents
  • Deliver a superior resident experience by building relationships and providing courteous, efficient and timely response to resident needs and concerns
  • Meet and exceed occupancy and resident retention goals
  • Use strong administrative skills
  • Maintain all records and documents in order
  • Money handling (fees, deposits, rent and other payments)
  • Manual data entry, scanning, copying
  • Resident file maintenance
  • Conduct apartment inspections to ensure they are ready for showings; assist with monthly community inspections
  • Other duties as assigned

Requirements

  • Highly motivated, dependable and customer-focused
  • Minimum 2 years of customer service and/or sales experience
  • No previous property management experience required
  • High school diploma or equivalent
  • Must successfully complete Kay’s sales training program
  • Superior sales and customer service skills
  • Excellent written and verbal communication skills
  • Ability to use problem-solving skills and best judgment to handle unpredictable situations and challenging customer interactions
  • Strong time management and organizational skills, attention to detail
  • Ability to work well independently and in a team environment
  • Professional appearance and demeanor
  • Basic computer knowledge, and working proficiency in Microsoft Outlook, Word and Excel
  • Ability to work weekends
  • Maintain a valid driver’s license and reliable transportation
  • Bilingual in English and Spanish a plus
  • Our exceptional benefits package
  • Medical & dental insurance
  • Paid holidays
  • Vacation/sick leave
  • 401(K) retirement savings plan
  • Life insurance
  • Overtime pay
  • Per lease and year-end bonuses
  • Rent discount
  • Extensive training program
  • Pre-employment requirements
  • Criminal background check
  • Kay Apartment Communities is an Equal Opportunity Employer

Preferred Qualifications

  • Bilingual in English and Spanish a plus

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Kay Apartment Communities

Service Technician/Apartment Maintenance - Landover, MD

Landover, USA

Discovered 1 weeks agoFull-time

Leasing Specialist - Apartments - Annapolis, MD

Annapolis, USA

Discovered 1 weeks agoFull-time

Service Technician/Apartment Maintenance - West Hyattsville, MD

Hyattsville, USA

Discovered 1 weeks agoFull-time

Apartment Groundsperson (NC Specialist) - Silver Spring, MD

Silver Spring, USA

Discovered 2 weeks agoFull-time

Service Technician/Apartment Maintenance - Oxon Hill, MD

Oxon Hill, USA

Discovered 2 weeks agoFull-time

Service Technician/Apartment Maintenance - Germantown, MD

Germantown, USA

Discovered 2 weeks agoFull-time

Leasing Specialist - Apartments - Temple Hills, MD

Temple Hills, USA

Discovered 1 months agoFull-time

Leasing Specialist - Apartments - Silver Spring, MD

Silver Spring, USA

Discovered 1 months agoFull-time