Leasing Progression Representative
Role Overview
Supports leasing transactions for landlords and tenants through outdoor, customer-facing activities.
The role involves direct client contact and handling sensitive documents and cheques.
Key Skills for This Role
Full Job Posting
Role overview
Supports leasing transactions for landlords and tenants through outdoor, customer-facing activities.
The role involves direct client contact and handling sensitive documents and cheques.
Responsibilities
- Conduct tenant visits, including VIP visits, and document-signing appointments; coordinate landlord visits and signing appointments.
- Collect signed documents and physical paperwork from landlords; receive, collect, and hand over cheques and documents between branches and landlords.
- Provide VIP and home-visit tenant services when assigned; coordinate appointments with Leasing Progression Officers.
- Verify documents for completeness and accuracy before returning them to the Leasing Progression Officer.
- Maintain records of document and cheque collections and handovers; report missing, incorrect, or incomplete documents promptly.
- Support urgent physical document and cheque requests and conduct client-facing activities professionally and according to company procedures.
Requirements
- A valid UAE driving licence is required, and fluency in English is required.
- Strong communication, interpersonal, organizational, time-management, follow-up, and coordination skills; attention to detail.
- Reliable and professional when dealing with landlords and tenants; comfortable working outdoors and travelling between locations.
- Able to manage multiple appointments and urgent requests, work in a fast-paced environment, and meet deadlines.
- Previous experience in real estate, leasing, customer service, delivery coordination, or a similar customer-facing role is preferred.
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