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Leasing HOA Coordinator

AMH
Orlando, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

Responsibilities:

  • Monitor the future resident pipeline in Dynamics CRM, reviewing each file to determine necessary steps required by the respective HOA for approval of upcoming move-ins.
  • Submit HOA applications for new leases and paperwork for renewals as required by the HOA.
  • Proactively communicate with future residents via phone calls and emails to guide them through the registration and application process, inform them of any applicable fees, and ensure a smooth transition into their new home.
  • Identify and resolve any violations, discrepancies, or non-compliance issues in lease agreements that do not meet HOA requirements by coordinating with Leasing Agents to make necessary adjustments.
  • Review lease agreements thoroughly to ensure the household composition and lease terms align with all HOA restrictions and guidelines.
  • Oversee rental registration applications in municipalities where they are required for new leases.
  • Maintain regular communication with HOAs to stay updated on any changes in move-in requirements, fee schedules, and restrictions, ensuring continuous compliance.

Requirements:

  • High school diploma or GED required.
  • Bachelor’s degree preferred.
  • Experience in property management or HOA/city operations preferred.
  • Microsoft CRM Dynamics and Yardi experience preferred.
  • Prior experience in customer service preferred.
  • Proficiency in Microsoft Office (Word, Outlook, and Excel).
  • Compensation
  • The anticipated pay range/scale for this position is $21.09 to $25.30 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
  • Additional Compensation
  • This position is not bonus-eligible.
  • Perks and Benefits
  • Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
  • CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
  • #li-ea1

Preferred Qualifications

  • Bachelor’s degree preferred.
  • Experience in property management or HOA/city operations preferred.
  • Microsoft CRM Dynamics and Yardi experience preferred.
  • Prior experience in customer service preferred.
  • This position is not bonus-eligible.

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