Leasing Assistant

Position Summary

Key Responsibilities

• Assist Leasing Manager and Leasing Agents in scheduling property showings and tours for potential tenants.
• Respond to inquiries via phone, email, and in-person, providing information about available units and the leasing process.
• Prepare and maintain leasing documents, including rental applications, lease agreements, and renewal forms.
• Ensure that all paperwork is complete and accurately processed for new tenants, renewals, or move-ins.
• Follow up with prospective tenants after showings and help convert leads into signed leases.
• Assist with answering tenant inquiries and resolving minor concerns.
• Maintain regular communication with tenants regarding lease renewals, move-ins, and other updates.
• Maintain an organized filing system for tenant records, lease agreements, and other relevant documents.
• Assist with administrative tasks such as preparing reports, data entry, and maintaining leasing software.
• Ensure that property information (e.g., available units, pricing, amenities) is up-to-date on marketing platforms and listings.
• Assist in developing and distributing marketing materials, both online and offline.
• Help post and update property listings on various real estate websites and social media platforms.
• Participate in organizing open houses and other leasing events to promote available properties.
• Conduct property tours for prospective tenants, providing details about the property, amenities, and available units.
• Highlight key features of the property, answer questions, and address concerns during tours.
• Assist with the tenant move-in process, including unit preparation and ensuring all necessary paperwork is completed.
• Provide tenants with move-in instructions and ensure they have all the required information for a smooth transition.
• Assist in processing lease renewals and handling any necessary paperwork.
• Keep track of lease expiration dates and follow up with tenants regarding renewal options.
• Ensure that the property’s common areas are well-maintained and presentable for showings.
• Report any maintenance requests or issues to the Property Manager.

Requirement

• Bachelor’s degree preferred.
• Minimum 2 years of experience in real estate, property management, or customer service is a plus.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office Suite or similar software; knowledge of property management software a plus.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Positive, customer-focused attitude.