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Learning Technology Specialist

Canadian Medical Protective Association
Ottawa, CAN
Full-time
Onsite
Discovered 3 days ago
Learning management systems (LMS)Educational technologyLMS administration and configurationUser access and permissions managementPlatform integrationsSystem testing and release management

Full Job Posting

Work arrangement

  • The posting states hybrid, with primary remote work in Ottawa, Ontario.

Team context

The Safe Medical Care and EDI group develops learning products and programs to support safe medical care, organizational learning, and integration of equity, diversity, and inclusion principles.

Position overview

Serves as the business-side technical lead for the LMS and related educational technology solutions.

The role combines learning and development, learning operations, educational technology, LMS governance and administration, and business-side product ownership.

Ensures learning technologies are secure, sustainable, accessible, and aligned with organizational standards and strategic priorities.

LMS administration and operations

  • Administer, configure, maintain, and optimize the LMS and approved educational technology platforms.
  • Manage user access, permissions, enrolments, learning pathways, certifications, and platform configurations.
  • Monitor system performance, integrations, data quality, and operational processes; resolve issues and coordinate support.
  • Plan system testing, release management, and validation; maintain documentation, configuration records, procedures, and support resources.

Governance and improvement

  • Maintain the LMS roadmap, enhancement backlog, and operational priorities; support vendor management, licensing, procurement, contracts, and technology assessments.
  • Coordinate with technology, privacy, security, data governance, and business partners on organizational standards and policies.
  • Improve learning delivery, learner experience, accessibility, reporting, operational efficiency, and data quality through technology.
  • Evaluate emerging educational technologies and approved AI capabilities; lead or support pilots, proofs of concept, and modernization initiatives.
  • Analyze system usage, feedback, and performance data to support continuous improvement.

Collaboration and stakeholder support

  • Partner with business units, instructional designers, project teams, and operational stakeholders to translate learning and business requirements into technology solutions.
  • Support implementation, adoption, testing, and evaluation of new functionality, workflows, and learning initiatives.
  • Act as a liaison between learning teams, technology partners, vendors, and other stakeholders.

Requirements

  • Collaborate with learning teams, technology partners, vendors, and business stakeholders to translate learning and business requirements into technology solutions.
  • Work with technology, privacy, security, data governance, and business partners to maintain compliance with organizational standards and policies.
  • The role description does not state a required degree, certification, or years of experience.

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