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Learning Technologies Specialist

Ecolab
Pune, IND
Full-time
Mid
Onsite
Discovered Today
WorkdayCommunication

Full Job Posting

Responsibilities:

  • Provide end-to-end support for members of our global HR and Learning stakeholders with Workday Learning and other Learning Technologies.
  • Manage cases and prioritize tasks to ensure that we support and provide a high level of service to our stakeholders.
  • Provide support to troubleshoot technical issues
  • Supporting system administration processes including auditing of learning courses, scheduling reports and maintaining critical structures within Workday Learning.
  • Identify opportunities and act to continuously improve resource materials, procedures and stakeholder satisfaction.
  • Basic Requirements:
  • Strong aptitude for technology
  • Exceptional interpersonal skills, customer focus and service orientation
  • Experience in Workday Learning and Service Now

Preferred Qualifications:

  • Bachelor’s Degree
  • Minimum of 2 years’ experience in a Workday Systems Administration, HR or Learning and Development role
  • Ability to quickly learn new technologies to eventually reach the level of subject matter expert
  • Strong focus providing consistent and measurable service and driving high standards of response to customer support requests
  • Proven ability to streamline processes for efficiency and accuracy
  • Strong attention to detail
  • Highly developed oral and written communication skills
  • Project management experience
  • Knowledge of human resource practices and processes

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