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Learning Experience Leader

TaskUs
San Antonio, USA
Full-time
Entry · 1+ years experience
Onsite
USD 54000-82000 yearly / year
Discovered 1 months ago
MicrosoftGoogle

Full Job Posting

  • Set the standards and expectations through your conduct, work ethic, integrity, and character;
  • Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
  • Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
  • Accomplish projects and motivate trainees through effective training;
  • Continuously improve training programs and other learning opportunities across the organization;
  • Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
  • Act as the content expert, and maintain relevant training documents and training materials for training conducted;
  • Develop and create effective induction programs;
  • Monitor and review trainees' progress through questionnaires and discuss with their managers;
  • Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
  • Research and present new technologies and methodologies in workplace learning; and
  • Ensure that all trainees adhere to the company's Code of Conduct.
  • The Learning Experience Leader will support learning and development of our Tier 2 / Fleet Response Specialists.
  • Up to 25% travel required
  • Must be 18 years of age or older
  • High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;
  • Proficient in Microsoft and Google applications
  • A problem solver and critical thinker
  • Follow well-defined methods, procedures, reports, forms, and competent aspects of the job
  • Can present and facilitate a class discussion
  • Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience
  • With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
  • Has excellent oral and written communication skills
  • Can work in a flexible schedule including weekends, holidays, and longer hours
  • At least 1 to 2 years of working experience in a related field (training or teaching experience
  • Has strong leadership skills, with proficiency in handling groups

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