Learning & Development Supervisor

Role overview

Responsibilities

• Develop and implement the annual Learning & Development strategy with the Learning & Development Manager.
• Manage and facilitate Embark and other core Four Seasons learning programs with relevant presenters.
• Maintain the Certified Departmental Trainer programme and coach Departmental Trainers.
• Identify performance gaps and appropriate development solutions with the Learning & Development Manager and operational leads.
• Manage mandatory ethics, safety, compliance, and service-related learning requirements.
• Drive employee engagement, recognition, appreciation, wellbeing, and employee experience initiatives.
• Support employee services and People & Culture initiatives with operational teams.
• Manage learning and employee experience budgets, resources, systems, records, and external providers.
• Partner with the People & Culture Lead to advance hotel-wide learning, culture, and employee experience.

What you bring

• At least 2 years of experience in learning, training, talent development, human resources, or a related role.
• A degree or diploma in Learning & Development, Human Resources, Organizational Development, Hospitality Management, Business Administration, Education, Psychology, or a related field is preferred but not required.
• Hotel operations experience, preferably in luxury hospitality or another customer-centric service environment, is an advantage.
• Experience working with diverse cultures.
• Excellent presentation and facilitation skills.
• Strong communication, facilitation, coaching, influencing, and organizational skills.
• A proactive, professional, and service-oriented approach.

Offering

• Career development opportunities and a diverse, challenging work environment.
• Complimentary or discounted hotel stays and a competitive tax-free salary.
• Benefits package includes medical, dental, and vision coverage.

Location

• The position is with Four Seasons at The Pearl Qatar in Doha.