Learning Delivery Analyst
Key Skills for This Role
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About Liveops
Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we’ve paired cutting-edge technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability—helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients—delivering personalized experiences that earn trust and drive lasting impact. It’s not outsourcing; it’s outsmarting. To learn more, visit www.liveops.com .
Requirements
- Bachelor’s Degree or equivalent years of work experience required
- 5-7 years’ experience in a project management, mentor or lead role
- 5-7 years’ experience in training (virtual experience preferred)
- Experience developing learning activities and content
- Experience working directly with internal and external partners
- Thorough knowledge of Microsoft Office suite, Salesforce, and reporting best practices
- Expert multi-tasker and able to handle impromptu changes in direction
About Liveops Agent Services, LLC
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