Lead - Workforce Management 3
Role Overview
• Act as a trusted advisor to the business, proactively listen and synthesize inputs & feedback from the business to set up a positive feedback loop to the team within the PSC that is working on driving process standardization
• Work closely with vertical leadership including COOs and cross-functional teams including the vertical HR leaders and transition teams to plan and deliver on the deliverables for the new PSC roadmap
• Strategize, implement, and maintain project initiatives that are in line with organizational objectives
• Take end to end ownership of tasks and execute them with high velocity and perseverance
• Be a change champion and co-opt others to be a champion of change
• Co-work and build relationships with business leaders by succinctly articulating ‘what’s in it’ for them (backed by data) to lead change
• Champion the change within the aligned business by using the data to drive the change at every level
• Drive regular governance model within the vertical to lead changes and bring back the feedback from the business to work together in partnership
• Challenge the status quo across key feeders to the supply pool and implement solutions that facilitate visibility of available skills across talent supply chain
• Own the way in implementing the solutions, be detail oriented and build a solid execution plan
• Experience in project handling complex projects end to end
• Being able to quickly build a rapport and establish a collaborative partnership with the business leaders
• Smarts to articulate what’s in it for the business leaders to drive this change: Commercial acumen
• Passion and tenacity to inspire change
• Ability to fail forward and learn rapidly from the failures and course correct appropriately
• Ability to actively listen and build a positive feedback loop
• Excellent leadership skills - ability to mentor, guide, and encourage team members
• Excellent communication and presentation skills-must be able to simplify complex topics, eloquently and persuasively engage senior leaders
Full Job Posting
Qualifications
- Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
- Certifications
- Certified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP)Chartered Institute of Payroll Professionals (CIPP), Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning
- Change Management, Commercial Excellence, Delivery Management, Human Resources Operations, People Leadership, Project Management, Workforce Planning
- Language
- English (Required)
- Language Proficiency -
- Upper Intermediate - B2
- Additional Job Location -
- Job Type
- Regular
- Master Skill List -
- Workforce Management
- Remote Type -
- Hybrid
- Work Shift -
- Variable (India)
- Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
- Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
- Let’s build tomorrow together.
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
- Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Required Skills
- Change Management, Commercial Excellence, Delivery Management, Human Resources Operations, People Leadership, Project Management, Workforce Planning
- Language
- English (Required)
- Language Proficiency -
- Upper Intermediate - B2
- Additional Job Location -
- Job Type
- Regular
- Master Skill List -
- Workforce Management
- Remote Type -
- Hybrid
- Work Shift -
- Variable (India)
- Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Genpact
Genpact is a global professional services company that uses data, technology, and AI to transform and operate business processes for large enterprises.
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