Lead Technical Programme Manager

Company Description

Depop is a peer-to-peer circular fashion marketplace where anyone can buy, sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new.

Founded in 2011, Depop’s diverse community has helped move resale into the mainstream, where buying secondhand is no longer an alternative, but how people of different ages now engage with fashion. Today, more than 56 million registered users come to Depop to find great value, express their own personal style and give clothes a longer life. We believe that everything you want already exists, and our role is to help people discover it. From everyday essentials to vintage and designer finds, Depop brings together a wide range of affordable styles in one place. It’s a marketplace where anyone can clear out their wardrobe or build a business, explore their style, and take part in a more circular way to shop.

As part of eBay, we're continuing to invest in our platform, our people and our mission to build a more circular future for fashion.

Powered by a team of over 500 people, our company is headquartered in London, with offices in New York. For more information, visit our News Room here. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to [email protected].

AI Disclosure We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop, every hiring decision is made by a human.

Life is about creating. That's why we're home to over 30 million artists, stylists, designers, sneakerheads — and you? We're the community-powered, circular-minded marketplace changing the world of online fashion. So, join us and get inspired at Depop.

Responsibilities

Job description

Role

We are looking for a Lead Technical Programme Manager to take on our most complex technical and cross-functional programmes, in an environment of rapid, iterative experimentation and transition as we integrate with our new parent company, eBay.

As part of a supportive, lean and passionate team of Technical Programme Managers, you will lead work that spans multiple teams and functions within Depop and our parent company. You’ll create clarity in ambiguity, make sure our brilliant teams across the business are set up to deliver impact efficiently, and design the ways of working that make that repeatable and friction-less.

This is a senior individual contributor role with high levels of breadth and reach. You’ll work alongside leadership from every part of the business, and raise the bar for the wider function by contributing to how we operate and evolve.

Responsibilities

Programme leadership:

• Lead Depop’s most technically complex and ambiguous programmes, spanning multiple teams, functions and dependencies - working with functional leads to define the objectives, constraints and measures of success where they don’t yet exist
• Anticipate and manage risks, issues and dependencies across domains, driving the decisions and trade-offs needed to maintain momentum and build stakeholder trust
• Ensure workstream visibility and alignment for broad sets of stakeholders and contributors via self serve reporting and single sources of truth
• Make complex work understandable and keep accountability clear at every level

Operational strategy & analysis:

• Shape and influence trade-offs anchored in measurable business impact, helping leadership decide where to focus whilst providing clarity for teams
• Design and improve the cross-functional systems, planning approaches and rhythms that scale beyond a single team, reducing duplication and increasing pace
• Guide and support your workstreams through our lightweight quarterly and annual reflections and objective setting processes
• Facilitate planning and decision-making conversations, building alignment that holds where perspectives conflict or information is incomplete
• Craft and share high quality communications that succinctly deliver key messages to broad audiences including senior executives

Advancement of Depop’s outcome orientated operating model:

• Identify and solve the systemic and nuanced problems in how we plan and deliver across domains and companies
• Use AI or other tooling to take friction and grunt work out of how we operate whilst balancing value, quality, accuracy and safety - and help your peers to do the same
• Apply your in-depth knowledge of lean product & technical operations to facilitate, coach and share learnings which empower teams to iteratively improve their ways of working and deliver more effectively
• Act as a role model for the function and our learning mindset - mentoring and coaching others, regularly sharing your knowledge and reflections

Qualifications:

Requirements

• You have extensive technical programme management experience, with a proven track record of leading multiple technically complex programmes across teams and functions
• You’re comfortable operating without a playbook you can take a strategic or partly unknown problem space, define what success looks like and why, and get people moving
• You have excellent stakeholder management, influencing and relationship building skills, and are trusted by senior stakeholders to align them quickly and cut through decision drift
• You have exceptional communication skills, and can tailor your message to suit your audience’s needs (who may or may not be technical), using empathy and active listening to read situations quickly
• You're adept at driving accountability through others, and have the courage to hold a difficult position with stakeholders without damaging the relationship
• You’re user and business value driven, making trade-offs anchored in measurable business impact rather than feasibility alone
• You’re a highly organised and pragmatic systems thinker, using your understanding of agile/lean tools and techniques to problem-solve and optimise cross-functional systems at scale without adding unnecessary process
• Approachable with advanced skills in facilitation, coaching and mediation, you’ll have a natural talent for creating the space for strategic and timely decision-making
• You actively contribute to the function, mentoring others, sharing your expertise and learnings
• You have high technical and product literacy, you’re able to hold your own in technical discussions and challenge assumptions in support of the overall programme outcomes

Nice to have:

• You have experience working as a consultant, or in a fast paced, product scale up environment and have an instinct for spotting opportunities and synergies
• You're AI-native in how you work - using AI tooling to remove teams grunt work and get to outcomes faster, with the judgement to know where it adds value and where quality, accuracy or safety mean it should be applied (or not) thoughtfully.

Additional information

Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days of annual leave with the option to carry over up to 5 days Impact hours: Up to 2 days of additional paid leave per year for volunteering Fully paid 4-week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office-Based, and Remote options role-dependent All offices are dog-friendly Family Life: For birth parent: 20 weeks of paid parental leave for full-time regular employees For non-birth parents: 12 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Twice-yearly development chats and yearly performance reviews Learning budget Upskilling our employees with company-wide training workshops, materials and resources Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of full base salary with Aviva Depop Extras: In-office Depop Shop (that’s free!) and a packing station with free delivery. Special milestones are celebrated with gifts and rewards!

How we work

MyMode is our new hybrid-working model, designed to empower our employees to choose a working mode that works for them.

MyMode is composed of 3 working modes: Flex, Office Based and Remote.

Flex (Default)

Flex is our default working mode, meaning all employees will automatically enrol in this mode and there is no application required to enter this mode. Flex employees will be expected to work from the office at least 4 days per month. Teams will determine whether there are set weekly or monthly in-office days based on their operating rhythms and practices. You will need to work with your manager to determine your in-office schedule for your team.

Office Based

This option is for employees who are committing to work from the office for a minimum of 4 days per week. As part of taking on the Office Based working mode you will be able to apply for a permanent desk in the office if you need one, but you won’t need to apply to become an Office Based employee.

Remote

Under the Remote working mode you are able to work anywhere within the country you are employed in. This mode requires around 2- 4 days per year in the office, depending on organisational guidance. You will be able to expense travel if you are asked to attend the office, but not for office attendance by your choice.

Remote working is not applicable for all roles at Depop, please check with our Talent Team.

How We Care

• Your health
  • Enhanced Maternity + Paternity Leave, plus adoption leave, IVF leave, shared parental leave + paid emergency parent/carer leave
  • Private Healthcare (UK and US) - choice of a healthcare plan that best suits you
  • Subsidised counselling through Selfspace
  • Employee Assistance Programme (EAP)
  • Mental Health First Aiders across the business
  • Life Insurance
  • Pension
• Your balance
  • Impact hours to be used for volunteering, demonstrations or internal initiatives
  • Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love
  • All offices are dog-friendly
  • Flexible work modes: in Office, Hybrid, Remote
• Your growth
  • Individual learning budgets to support conferences, courses, learning subscriptions, and other development opportunities
  • Twice-yearly development conversations, alongside an annual performance review to support your growth and progression
  • Ongoing upskilling through company-wide training workshops, curated materials, and accessible learning resources
  • Employee Resource Groups (ERGs) that create space to connect, share experiences, and build community across the company

Location

20 Farringdon Rd

EC1M 3HE

Application Process

• Stage 1: Talent Partner Call This initial stage is a general conversation about your background, skills and what you’re looking for in your next role. You’ll gain further insight into life at Depop and the opportunity at hand.
• Stage 2: Hiring Manager Call The Hiring Manager is most likely the person you’d report into at Depop, so they’ll be delving deeper into your experience. This is another opportunity to learn more about the team’s mission and goals.
• Stage 3: 1st Stage Interview This interview is centred around assessing your role-specific skills, usually in the form of a paired-programming sesion, whiteboard session or presentation (depending on the role). You’ll meet with peers at Depop who can guide you through your day-to-day responsibilities in the role and answer any of your more technical questions.
• Stage 4: Final Interview Our final interviews are usually made up of an executive interview with a senior stakeholder. In this session, we'll dive even deeper into your working styles and the type of culture you thrive in, as well as provide you with more information around our mission as a company and how your role would contribute to this. Please note that the order of this process may be subject to change, based upon certain requirements or circumstances. If this is the case, you will be notified at the beginning of your process.

Our DNA encompasses the central reasons that people are proud to work at Depop and unites us with a shared language and sense of community.

It guides our daily interactions and empowers individuals, teams, departments and our company as a whole to have a greater impact and achieve our mission.

Show up for the community

We go above and beyond. When they succeed, we succeed.

We’re changing how millions of people buy, sell and explore their style, so we do everything we can to create a safe space in a community where you can learn, grow and succeed on your own terms.

Have each other's backs

We empower each other with kindness and respect our differences.

Everyone at Depop is seen, heard, valued and encouraged. Our genius is born from our diversity of thought, so we celebrate our wins together and hold each other up when things get tough.

Act with purpose

We take conscious risks, deliver efficiently and learn from our mistakes.

Our mission is to be the world’s most diverse and progressive home of fashion. We have the conviction to succeed, the patience to learn and the confidence to fail and try again - being open all the way.

Think thrift

We’re resourceful, seek out opportunities and we hustle.

We’re powering a future that is more thoughtful, circular and better for people and planet. To do it, we stay curious, savvy, resourceful and empowered to get the job done – effectively and responsibly.

At the heart of our mission...

INCLUSION

We aim to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have. If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to [email protected].

COMMUNITY

We know culture is felt, rather than told. But at Depop, you'll find a place where everyone can bring their own style to everything they do. We keep it circular as we recognise our impact on our community of sellers, our users, on the planet and on the future of fashion.

SUSTAINABILITY

Together, we’re shaping a new circular fashion system. One that’s kinder to people and to the planet. It’s simple. But it’s massive, too. It helps the environment, builds new connections and creates new ways to experience clothing.