Lead System Administrator & Infrastructure
Key Skills for This Role
Full Job Posting
Infrastructure management
- Manage and maintain enterprise infrastructure, ensuring availability, stability, performance, and capacity.
- Drive infrastructure lifecycle management, upgrades, and continuous optimization.
Compute and enterprise systems
- Administer enterprise compute, virtualization, and storage; monitor resource utilization, capacity, and performance.
- Support infrastructure expansion, consolidation, and technology refresh initiatives.
- Manage identity, authentication, access, and directory services; administer Windows and core enterprise infrastructure services.
- Maintain appropriate access controls, policies, and operational standards.
Patching, monitoring, and security
- Manage enterprise patching and infrastructure vulnerability remediation.
- Maintain proactive infrastructure monitoring and performance management.
- Support infrastructure security controls, compliance, and operational hardening.
Backup and continuity
- Manage enterprise backup and recovery operations.
- Maintain and test disaster recovery and business continuity capabilities.
- Maintain defined recovery objectives and infrastructure resilience.
Microsoft 365 and cloud
- Administer Microsoft 365 enterprise services, including availability, configuration, security, user access, and optimization.
- Administer and support Azure and OCI infrastructure; monitor cloud performance, availability, security, and capacity.
- Support cloud migration, integration, optimization, and modernization initiatives.
Connectivity and service operations
- Manage secure remote access and connectivity services and support access needs for users, applications, and operational teams.
- Provide L2/L3 technical support and infrastructure troubleshooting.
- Manage incidents, problems, changes, and infrastructure-related service requests.
- Coordinate with technology vendors, partners, and service providers to support effective service delivery.
Projects and improvement
- Participate in and deliver infrastructure projects, upgrades, and modernization initiatives.
- Identify opportunities for automation, standardization, and operational improvement.
- Maintain technical documentation, procedures, and infrastructure knowledge repositories.
Requirements
- The role involves administering enterprise compute, virtualization, storage, Windows services, identity and directory services, Microsoft 365, Azure, and OCI.
- The role requires providing L2/L3 technical support and troubleshooting infrastructure issues.
About Apparel Group
Global fashion and lifestyle retail conglomerate based in Dubai.
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