Lead Solutions Engineer - Central / East

Role overview

Work arrangement

• The role is remote-first for workers in the United States and Ontario, Canada.
• Candidates must reside in Central or Eastern Time Zones.
• The role requires an in-person onboarding session in San Francisco, California.
• The position is full-time and permanent.

Compensation

• United States annual compensation ranges from $182,000 to $245,000 depending on geographic pay zone.
• Ontario, Canada annual compensation ranges from CAD 200,000 to CAD 235,000.
• Sales-role ranges are described as on-target earnings and may include base salary and sales commissions.
• Additional compensation may include equity, bonuses, retirement plans, health benefits, and wellness stipends.

Responsibilities

• Partner with 2–3 Account Executives across multiple active enterprise opportunities.
• Guide customers through evaluation and ensure solutions meet business and technical objectives.
• Conduct discovery, solution design, technical validation, and business case development.
• Deliver product demonstrations and lead hands-on workshops and trials.
• Represent customer needs in product direction and lead strategic cross-functional initiatives.
• Travel up to 25%.

Requirements

• 6+ years of Solutions Engineering experience, ideally in web development.
• Advanced understanding of APIs, HTML, CSS, and JavaScript.
• Consultative approach to customer problem solving.
• Strong storytelling in discovery and product demonstration sessions.
• Strong written and verbal communication, coaching, writing, discovery, and presentation skills.
• Ability to work autonomously, adapt to changing priorities, and build customer trust.

Benefits

• Permanent employees receive equity, health coverage, paid parental leave, flexible vacation, wellness resources, and retirement support.
• Eligible full-time permanent non-commission employees may participate in the annual WIN bonus program.