company_site
Lead Solution Engineer- NonProfit
Salesforce
GBR
Full-time
Lead
Onsite
Discovered 3 days ago
SalesforceCommunication
Key Skills for This Role
SalesforceCommunication
Full Job Posting
Additional Requirements
- Technical architectural knowledge of the Salesforce platform
- Technical expertise in CRM systems, Customer Data Platforms, Agentic Solutions, Fundraising and Nonprofit solutions
- AI: Data Engineering, machine learning, Vector Databases & RAG, Agentic AI and Agents
- Experience in post-sales implementations
- Experience in a high performing, fast-paced sales environment
- Computer Science Degree or equivalent
- English language is a must, Additional languages would be useful.
- Experience working within a Solution Engineering, Pre-Sales or Implementation role
- B2B and B2C experience with Salesforce Sales, Service and Industry solutions.
- Customer Data Platforms and AI expertise, especially with Salesforce.
- Technical Sales or Pre-Sales experience
- Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
- Be comfortable working across multiple highly dynamic teams or on solo projects as required
- Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations
- Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
- Ability to travel and work across the UK, EMEA and globally
Responsibilities
- Lead client discovery and workshop sessions to design a solution blueprint that delivers customer success, solving identified business challenges, helping to achieve their important metrics, and mapping that to a solution portfolio.
- Proactively research and develop Points of View for customer and sector challenges
- Earn the 'technical win' by providing compelling and relevant customer presentations, including demonstrations built on the Salesforce platform. Develop and demonstrate Agentforce led solutions.
- Articulate the value of the proposed solution through inspiring storytelling and persona-driven demonstrations
- Collaborate with our Forward Deployed Engineering teams and partners to help shape POCs and Pilots.
- Work in close partnership with the sales teams, partners, product and industry specialists to plan and deliver on sales campaigns and marketing events
- Partner with Salesforce product management teams to deeply understand Salesforce solutions and roadmap, advise sales plays and advocate for key features needed for success across the industry, keeping up to date on the latest developments and enablement.
- Innovate with AI-driven tools to lead on developing new ways of working and developing re-usable accelerators for the team
- Build and maintain relationships with the sales team and primary contacts at your key accounts. Work in partnership with the Solution Engineer and Specialised teams, bringing your combined expertise to deliver a full platform solution story.
- Success will be measured by the overall performance of the Sales team in growing annual revenues, driving customer success and value, providing solution expertise and leadership and driving community engagement.
- Essential Requirements
- Experience working within a Solution Engineering, Pre-Sales or Implementation role
- B2B and B2C experience with Salesforce Sales, Service and Industry solutions.
- Customer Data Platforms and AI expertise, especially with Salesforce.
- Technical Sales or Pre-Sales experience
- Be an autonomous self-starter that is able to learn, lead and prioritise tasks and time effectively.
- Be comfortable working across multiple highly dynamic teams or on solo projects as required
- Persuasive verbal, written, presentation and interpersonal communication skills that inspire change in large organisations
- Passionate about storytelling to bring customer engagements to life using impactful presentation and solution demonstration content.
- Ability to travel and work across the UK, EMEA and globally
About Salesforce
Technology10,001+Founded 1999
Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform.
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