Lead Server, Full Time

Compensation

• The hourly wage range for this position is $27.
• Final compensation depends on relevant skills, experience, qualifications, and internal equity.

About the employer

Role overview

Responsibilities

• Assist shift managers in supervising multiple food-service units.
• Supervise menu-item production, ensure cash readings are completed, and manage, schedule, hire, and train associates.
• Support labour-relations issue resolution and report weekly inventory, sales revenue, labour, and food costs.
• Communicate with café patrons and address issues promptly.
• Ensure compliance with quality assurance, health and safety, occupational health and safety, and WHMIS requirements.
• Coordinate workplace inspections and WHMIS training; report workplace accidents and incidents to head office.
• Ensure HACCP standards are followed in food preparation.

Required qualifications

• 2–3 years of progressive hospitality experience in executive dining, corporate conference centres, private clubs, luxury hotels, fine dining, or high-end banquets.
• Experience executing plated meal service, executive dining, VIP events, boardroom service, and corporate receptions.
• Ability to lead front-of-house teams and maintain a composed, professional service presence.
• Strong knowledge of fine dining standards, banquet sequencing, wine and beverage service, and formal table settings.
• Strong customer service, organization, time management, communication, and interpersonal skills.
• Ability to anticipate needs, resolve concerns discreetly, coach team members, and make decisions under pressure.
• Knowledge of inventory controls, event documentation, consumption tracking, and operational reporting.
• Flexible availability for early mornings, evenings, and occasional special events.
• Proficiency in Microsoft Outlook and basic computer applications.

Preferred qualifications

• Conference-centre operations, meeting-room setups, and event logistics experience is an asset.
• High school education is preferred.
• Serving it Right and FoodSafe certifications are preferred.

Work environment

• Work involves food-service operations and service for executive dining, corporate events, and hospitality venues.