Lead Quality Assurance Engineer - Network Operations

Overview

• Join our Quality Engineering team, where quality lies at the heart of our brand.
• We value diverse perspectives, backgrounds, and ways of thinking, and we are building a talented team of quality engineers.
• Our team ensures software quality across the entire customer journey, from ticket booking to the seamless delivery of ancillary services and the efficient operation of our airplanes.
• We employ a suite of testing tools and methodologies, utilizing widely used frameworks and programming languages such as Java, C#, and Python, along with innovative technologies essential for application development, testing, and deployment.
• We implement CI/CD pipelines and follow DevSecOps practices, dedicated to continuous improvement to enhance the customer experience.
• If you are passionate about shaping the future of quality engineering and contributing to the renowned success of Emirates, we invite you to apply and help to shape the future of Emirates Group.
• Lead Quality Assurance Engineer will design, develop and implement quality engineering practices and processes for a team(s) within an agile release train in accordance with quality standards and best practice guidelines.
• Ensure adoption of modern delivery practises for quality products and services built using world class engineering practices.
• This role is the Lead Quality Assurance Engineering position for Network Operations, accountable for the quality posture of a portfolio of platinum-tier, day-of-operations systems - internally developed and vendor managed - where failure is felt directly by live airline operations.
• In this role you will:
• Work closely with project members, technical product owners, architects and software engineers to understand the complete context of deliveries, translate complex functional and non-functional requirements in robust end to end tests that exercise the business process.
• Liaise with other release train teams to manage the testing of cross dependencies.
• Ensure Test Tools are configured correctly and accurately to support the collection of metrics for program and enterprise-wide dashboards.
• Support and guide Software Engineers to write and maintain automated functional tests through continuous integration.
• Implement, maintain and adapt automation frameworks. Test harnesses to make end to end tests robust.
• Ensure Quality Gate requirements are understood by the team and met.
• Support the Principal Quality Assurance Engineer with the coordination of major delivery initiatives across multiple domains and environments, ensuring no customer or business impact.
• Support the team in their development, training and understanding of technologies and processes.