Lead Product Designer

What you’ll do

• Lead the design direction for agreed Convergence product areas. Explore alternatives, make clear recommendations and connect customer needs, business priorities and technical constraints to the experience.
• Create polished interfaces and intuitive interactions with strong hierarchy, typography, layout and attention to detail. Make complex learning and administration tools feel coherent and easy to use.
• Use sketches, wireframes and interactive prototypes to explore ideas, explain behavior and test decisions. Carry promising concepts through to detailed designs that engineers can implement.
• Apply strong UX thinking to journeys, navigation and task flows. Resolve permissions, dependencies and relevant loading, empty, error and recovery states, partnering with UX and research colleagues for deeper investigation.
• Build new alongside existing design systems to develop reusable components and interaction patterns. Help establish a consistent, accessible experience across connected products and responsive interfaces.
• Work with Product and research partners to understand customer workflows and test important assumptions. Use usability findings and product evidence to improve designs throughout delivery.
• Partner closely with engineers to work within the existing platform and integration constraints. Document behavior, resolve implementation questions and review the built experience for usability, accessibility and visual quality.
• Lead constructive design reviews and mentor other designers through hands-on feedback. Coordinate with Wisetail, Alchemy and contractor designers to keep ownership, priorities and shared patterns clear.
• Minimum Requirements & Qualifications:
• 7+ years of professional experience designing digital products or software experiences, including web or mobile applications with multi-step user journeys such as account management, purchasing or administrative tasks.
• A bachelor’s degree in design, human-computer interaction, visual communication or a related field, or equivalent professional experience.
• Experience leading design direction for a digital product, application or major user journey, with responsibility for interface direction, shared patterns or design decisions across a team.
• Professional experience designing product interfaces in Figma and building or maintaining reusable components or a design system.
• Experience working with Product and Engineering to carry product designs through implementation.
• Experience guiding other designers through design reviews, hands-on feedback or mentoring.
• A portfolio link or PDF showing a shipped digital product or substantial user workflow, submitted with the application.
• This is a remote position; however, applicants must reside in and be able to legally work in the United States. This position is not eligible for work authorization sponsorship now or in the future.
• Preferred Requirements & Qualifications:
• Enterprise software, learning platforms, workforce tools or products used in manufacturing and frontline environments.
• Complex administration, content workflows, reporting, shared devices or customer transitions between established products.
• Mobile design, interaction motion or coded prototyping. Production coding is not required.
• Intertek: Total Quality. Assured.
• Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.
• Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
• We Value Diversity
• Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
• For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email [email protected] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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