Lead Patient Access Representative (Full Time, 5p-1:30a) Lansdale Campus Jefferson Health
Role Overview
Provides day-to-day support to Patient Access Representatives.
Acts as a subject matter and technical expert.
Ensures that staff offer a positive patient experience to patients and families.
Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership.
Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, medical necessity.
Ensures staff’s compliance with departmental and institutional protocols including communicating and collecting out of pocket liability from patients.
Minimum Education and Experience Requirements: Education: Required High School Diploma or GED AND Experience: 3 years of patient registration experience
Full Job Posting
Benefits
- Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
- For more benefits information, please click here
About Jefferson Health
Integrated health care and higher education system.
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