Lead Operational Technology Compliance Manager

Role overview

Compliance and product assurance

• Lead the Roadside Technology Product Acceptance process and maintain an evidence-based view of compliance across the OT lifecycle.
• Oversee supplier compliance submissions, supporting evidence, risks, findings, and improvement actions; report and escalate to senior stakeholders.
• Provide independent assurance and constructive challenge on products, projects, and deployment decisions.
• Ensure applicable OT standards and requirements are met and governance decisions have sufficient, appropriate, traceable evidence.

Delivery and requirements

• Embed assurance early in delivery and work with teams, projects, and suppliers to identify and address risks.
• Assess the impact of new or amended requirements on programmes, projects, and existing OT assets.
• Work with OT Systems Engineering to incorporate requirements across the OTSL, DMRB, and MCHW frameworks.
• Maintain awareness of the standards and requirements that apply at each stage of the OT lifecycle.

Continuous improvement

• Use findings, operational data, analytics, and emerging AI tools to identify trends and systemic improvements.
• Build resilience in OT assurance, shared knowledge, cross-team support, and a cohesive OT Test and Assurance service.
• Help evolve the Quality and Test Team's future assurance approach across Digital Services and the wider delivery community.

Candidate requirements

• Make and guide effective decisions and explain clearly how decisions were reached.
• Look beyond immediate technical problems and identify wider implications.
• Have familiarity and experience working in a quality-controlled environment, for example ISO 9001.
• Have detailed knowledge of roadside operational technology infrastructure and the lifecycle of products deployed within operational systems.
• Understand the safety, availability, resilience, and latency requirements of operational technology products.
• Understand technology scheme delivery lifecycles, timescales, and management across a motorway network.

About National Highways

Pay information

• External candidates are offered a starting salary at the lower end of the pay scale; current employees are appointed under established pay policy.
• No salary amount or compensation cadence is provided.