lead – on deck payments
Full Job Posting
what you will do
- category ownership & pl
- own the category end-to-end, including growth strategy, economics, forecasting, and reporting
- drive planning cadences, operating reviews, and performance tracking for the category
- balance growth, reliability, cost-to-serve, and long-term sustainability
- make clear trade-offs between engagement, scale, and economics
- strategy & roadmap definition
- partner with product and design teams to define the long-term vision and roadmap
- identify levers to drive 2–3× growth in active transacting members
- reimagine user journeys, frequency drivers, and habit loops within the category
- translate category strategy into executable priorities and milestones
- growth & engagement
- drive adoption and repeat usage
- design strategies to reduce friction, increase trust, and improve payment confidence
- focus on low-cost engagement, not yield maximisation
- use data and experimentation to identify and unlock growth inflection points
- ecosystem & regulatory collaboration
- work closely with relevant networks, regulators, and internal compliance teams to ensure regulatory alignment
- anticipate ecosystem or policy changes and factor them into category strategy
- represent category requirements clearly in cross-functional and partner discussions
- cross-functional leadership
- act as the single-threaded owner working across product, engineering, compliance, finance, and growth
- influence without authority through clear problem framing, structured thinking, and data-backed narratives
- drive clarity in ambiguous spaces and align teams around common outcomes
What we’re looking for
6–10 years of experience in payments or fintech, with prior ownership of high-frequency consumer payment categories in India
direct experience working across regulated payment rails and partner ecosystems
proven track record of scaling high-frequency consumer payment categories
strong strategic and analytical skills — able to translate insight into execution
experience owning P&L, planning, and business performance cadences
ability to operate cross-functionally in regulated environments
high ownership mindset with strong collaboration ethos
About CRED
Indian fintech platform rewarding creditworthy individuals for timely credit card payments, offering curated financial products and exclusive lifestyle experiences.
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