Lead Network Engineer
Role Overview
Lead a Network Engineering team responsible for building, operating, maintaining, and routinely deploying Zen's core and enterprise networks and automation platform.
The role reports to the Network Engineering Manager and includes technical escalation, team development, and operational leadership.
Key Skills for This Role
Full Job Posting
Role overview
Lead a Network Engineering team responsible for building, operating, maintaining, and routinely deploying Zen's core and enterprise networks and automation platform.
The role reports to the Network Engineering Manager and includes technical escalation, team development, and operational leadership.
Key responsibilities
- Manage, motivate, coach, and develop Network Engineers, including one-to-ones and performance reviews.
- Monitor network performance and availability, respond to incidents, and escalate recurring technical issues.
- Deliver changes and network expansions through established change, review, and testing processes.
- Protect service and data security, apply technical standards, and report team and project progress.
- Support process improvements and perform planned work outside office hours when required.
Experience and requirements
- Experience in an ISP, telecommunications, or managed services environment, with strong routing and switching knowledge.
- Large-scale ISP technology experience across protocols and services including MPLS, IPv4/IPv6, BGP, Ethernet, broadband, IP-VPN, VoIP, or FTTX.
- CCNP/JNCIP-equivalent knowledge, strong diagnostics, and experience identifying and mitigating service risks.
- Experience with at least one of Juniper, Cisco, or Arista and network management tools including Zabbix, Grafana, Cacti, and NetBox.
- Experience writing technical documentation, low-level designs, and implementation plans.
- Management experience is preferred but not essential; Ansible and/or Python automation experience is requested.
- ITIL understanding is advantageous; data centre and Openreach exchange familiarity is requested.
Network technologies
- Scope includes FTTX, Ethernet, IP-VPN, QoS, VoIP, core IP, transit and peering, distribution, access, data centre, and enterprise networks.
- Technical technologies include MPLS, IPv4/IPv6, ISIS/ISIS-SR, BGP, OSPF, NAT, VLAN, STP, VRRP/HSRP, EVPN, VXLAN, and optical networking.
- Desirable experience includes Python or SQL development, fibre and WDM systems, GEA/EAD services, lab environments, IXIA, Azure DevOps, and Juniper SRX.
Work arrangement
- Hybrid remote in Rochdale; the benefits information also mentions flexible working.
Pay and benefits
- Pay is £65,000–£70,000 per year.
- Benefits include annual leave, healthcare, pension, learning and development, and other employee benefits.
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