Lead Investigator
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Key skills for this role
About the Role
Lead investigations for ZATCA, including developing investigation strategy, managing case collection, assessment, subpoena preparations, and case resolving. Conduct research, develop tools, train employees, maintain databases, and present case reports to senior management.
Key Skills for This Role
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Overview
Jobholders at this level are experienced professionals capable of conducting work with general directions.
They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from more junior levels.
They undertake complex operational activities including leading the development of ZATCA s investigation strategy as well as managing internal investigation operations including case collection, assessment, subpoena preparations and case resolving.
Conduct research and comparative studies in the area of investigations to aid in the development of a comprehensive investigation strategy for ZATCA
Assist in the development and dissemination of pertinent investigative tools, templates, and checklists with related functions within ZATCA
Assist in conducting mandatory employee awareness training in order to inform/educate them on ZATCA's code of conduct
Maintain and periodically update database systems storing all ongoing and closed investigation cases to archive data for future reference
Receive cases through correspondence system & emails, collect evidence and request documentations from relevant employees to support investigations with reliable, and credible data
Conduct preliminary assessments and studies of breaches/misconducts cases to quantify possible risks and determine root causes
Identify cases requiring a formal investigation, prepare subpoenas for concerned employees to initiate with formal investigation process
Assist in case summarizing reports development, describing the progress of employee investigations, including employee statements, notes, recommended actions to document the whole investigation process
Present developed case reports to the Governor and Deputy Governor to receive required approvals and ensure alignment with investigation policies
Communicate recommendations approved by the Governor to relevant stakeholders to proceed with further actions including punishments imposing when needed
Assist in weekly follow-ups with relevant stakeholders to ensure implementation of recommendations aiming to preserve Authority s right and reputation
Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
Escalate complex problems to the relevant person to ensure cases/issues are closed properly
Perform other duties as requested
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