Lead Insurance Officer

General Information

Qatar-Doha

About The Role

Key Responsibilities

• Support line manager in developing and implementing effective strategies to mitigate financial losses for the company.
• Identify opportunities to streamline claims handling processes and implement best practices to enhance efficiency and effectiveness.
• Keep up to date with changes in insurance laws and regulations and adjust claims handling processes as necessary
• Coordinating with internal and external stakeholders, such as technical teams, legal counsel, brokers, and insurers...etc. to optimize claim processes and protect the QR Group’s interests.
• Proofread contracts to ensure appropriate insurance language in the policies procured are in the best interest of QR Group.
• Draft and suggest counter risk mitigation framework to align with the insurance policy(ies) to aid reducing attritional or major claim loss records.
• Maintain robust underwriting declaration records from respective business units for renewal and adjustment of the policy(ies).
• As practically possible, analyze risk of individual business unit, new or existing, to ensure compliance with regularity requirements and policy/policies.
• Identify inefficiencies such as difference in conditions and limits against the business risk exposures (new or existing) and the policies and propose viable solutions.
• Analyze processes and implement appropriate matrices to bridge gaps.
• Monitor approval of premium invoices and schedule payments in accordance with the insurance policy T&Cs.
• Oversee the end-to-end management of insurance claims, ensuring timely and efficient handling from notification to settlement.
• Analyze incident reports and claim documents to determine coverage applicability and assess liability and damages.
• As appropriate, execute and oversee the recovery of QR’s financial loss(es) from third parties (be they suppliers, service providers, airport authorities or any other third party organizations).
• Collaborate with internal departments to gather relevant information for claims' assessment and provide advice, draft e-mails/documents accordingly.
• Act as the primary liaison with insurance brokers, reinsurers, adjusters, and legal advisors to facilitate smooth claims processing and dispute resolution.
• Maintain comprehensive and accurate records of all claims-related activities and documentation.
• Prepare detailed reports on claims status, trends, and outcomes for senior management, highlighting any
• ****Be part of an extraordinary story****
• Your skills.
• Your imagination.
• Your ambition.
• Here, there are no boundaries to your potential and the impact you can make.
• You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
• You have the chance to be a part of our future, and build the life you want while being part of an international community.
• Our best is here and still to come.
• To us, impossible is only a challenge.
• Join us as we dare to achieve what’s never been done before.
• Together, everything is possible

Qualification

• High School Qualification/Vocational Qualification/Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 year of job-related experience. OR Bachelor’s Degree or Equivalent with Minimum 4 year of job-related experience.For Qatari Nationals, a Bachelor’s Degree or Equivalent without prior experience.
• Significant understanding of the fundamental principles of insurance and their application in a commercial context
• Minimum of 4 years insurance experience (or 07 years’ Commercial/Corporate insurance experience for candidates without a bachelor’s degree)
• Have participated and prepared technical evaluation reports and commercial evaluation reports
• Experience in tender preparation, reviewing quotations from suppliers, bid price analysis

• Excellent Negotiation Skills

• Excellent knowledge of Insurance principles
• Excellent verbal and written communication skills with command of English Language

• Excellent Analytical Skills

• Ability to function under pressure and work on various projects simultaneously
• Ability to grasp new areas of Insurance rapidly and accurately
• Excellent ability to focus on detail

About Qatar Airways Group

How To Apply