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Lead Field Service Technician - Security

Honeywell
London, CAN
Full-time
Mid · 2+ years experience
Onsite
CAD 70000-92000 yearly / year
Discovered 2 weeks ago

Full Job Posting

Technical and Job-Related Responsibilities

  • Verify system functionality to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
  • Complete documentation of all work done, including all readings, offsets, etc.
  • Perform system backups, install appropriate updates and patches
  • Maintain customer system documentation with any configuration or model changes.
  • Respond to emergency service calls as required
  • Keep abreast of changes and new developments in product and preventive maintenance techniques
  • Availability for and performance of duties outside of normal working hours as required

Customer Management

Promote, build and maintain good customer relations

Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems

Demonstrate system and provide training to customers as required

Be aware of service contract scope of service, equipment coverages, and requirements

Health and Safety

Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment

Administrative Responsibilities

  • Be responsible for Honeywell’s assets such as tools, software, and site database
  • Keep documentation and paperwork up-to-date
  • Real time job reporting

YOU MUST HAVE

  • 2+ years of field experience in security systems
  • Post-secondary education in electronics or technical field.
  • Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act
  • Valid G Driver License

WE VALUE

Experience with HVAC or automation experience, and life safety

Previous customer service experience

IT experience (networking)

Fire Safety (CFAA)

Good written and oral communication

Ability to follow instructions and identify mistakes

Bachelor’s degree or technical/professional certificate

Good presentation skills.

The annual base salary range for this position is $70,000 to $92,000 in London, Ontario. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Company

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

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