Lead Facilities Technician
Role Overview
Under the direction of the Facilities Director, the Lead Facilities Technician provides additional skilled training in electrical, plumbing, carpentry and/or HVAC systems. This position is responsible for maintaining Club building operations while providing the highest level of service to members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.
Key Skills for This Role
Full Job Posting
Location
- Redondo Beach, CA, USA
GENERAL SUMMARY
Under the direction of the Facilities Director, the Lead Facilities Technician provides additional skilled training in electrical, plumbing, carpentry and/or HVAC systems. This position is responsible for maintaining Club building operations while providing the highest level of service to members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:
Our Mantra
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By
Actions We Live By. It’s who we are when we step into our full power .
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work . Be a gritty, roll-up-your-sleeves kind of crew . Know it’s never about one person–we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious . We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete’s Promise
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Learn and apply the company’s standard operating procedures.
Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.
Restock supplies, replenish inventory and products.
Maintain a clean, safe work environment.
Greet members and guests through-out the property.
Understand and anticipate the needs of the property
Be attentive and listen carefully to the member’s and follow through.
Follow up as required and communicate in a timely manner.
Be an active participant in events, programs, meetings and training.
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
Schedule varies and may require weekend and holiday hours, days and evenings.
MINIMUM QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
- Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public.
- Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
EXPERIENCE
Minimum three (3) years of building operations experience
Previous lead experience preferred
Professional, friendly manner and excellent customer service attitude and abilities
Strong verbal communication and conflict resolution skills
Enthusiastic, responsible, and dependable team player
Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
Well organized and detail oriented
High cleanliness standards
Qualifications
- Proven experience in facilities maintenance, with skills in plumbing, HVAC, electrical, and drywall.
- Strong leadership and team management skills.
- Excellent problem-solving abilities.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; technical certification is a plus.
Key Responsibilities
- Perform preventive maintenance and repairs on building systems, including plumbing, HVAC, electrical, and drywall.
- Lead a team of technicians, providing guidance and support to ensure tasks are completed efficiently.
- Troubleshoot and resolve issues related to facility systems.
- Ensure compliance with safety regulations and company policies.
- Maintain accurate records of maintenance activities and repairs.
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is regularly required to sit; stand; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
- The noise level in the work environment is usually moderate.
- The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About The Bay Club Company
An active lifestyle and hospitality company operating private clubs.
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