Lead Dispatcher

Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Lead Dispatcher to join our Edmonton team!

As a Lead Dispatch er, you’ll be a critical point of contact for customers—helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team!

Competitive Pay: Individual pay is determined by responsibilities, experience, and location.

Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.

Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.

Modern Fleet & Gear: Work out of a safe, modern yard with well-maintained trucks, new equipment, and industry-leading safe work practices.

Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.

Employee Support: Full access to our confidential Employee Assistance Program (EAP).

Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.

Answer customer calls and emails professionally and promptly

Manage a team of Dispatchers, supporting day to day operations

Schedule and update services as needed

Support billing, contracts, and reporting

Coordinate with operations, sales, and shop staff

Handle account questions and resolve issues

Enter data and maintain accurate records

Assist with general office and sales support tasks

Distribute, collect and review route sheets for proper days end data entry.

Dispatch calls to routes based upon designated route and driver location.

Minimum 2 years in a transportation or dispatch role.

Great communication and organizational skills

Comfortable using Google Workspace suite of programs

Friendly, reliable, and detail-oriented

Team player with a positive attitude

Experience in waste or environmental services is a bonus

Familiarity with Trux software is a plus

Ready to Join Team Green? If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth—for you and our communities.