Lead Digital Process Automation Architect

Overview

Lead Digital Process Automation Architect

What You Ll Be Doing

• Define and lead the roadmap for enterprise-wide digital process automation and modernization initiatives.
• Design and architect complex digital workflows using enterprise workflow automation platforms.
• Develop scalable automation solutions aligned with business objectives and operational requirements.
• Ensure all automated workflows comply with governance requirements, regulatory standards, and data compliance frameworks.
• Oversee integration of automation platforms with enterprise systems and legacy databases.
• Collaborate with department heads and business stakeholders to gather requirements and define technical automation strategies.
• Translate business and operational needs into technical workflows, automation blueprints, and implementation plans.
• Lead workflow governance and establish standards for automation architecture and deployment.
• Monitor workflow performance and establish KPIs to assess efficiency, compliance, and effectiveness.
• Audit active digital processes and implement continuous improvement initiatives.
• Identify automation opportunities that improve operational performance and service delivery.
• Guide and mentor junior developers, analysts, and project team members.
• Review technical deliverables and ensure consistency with enterprise architecture standards.
• Support change management and digital adoption initiatives across departments.
• Provide technical presentations, reports, and updates to leadership and stakeholders.
• Perform other responsibilities associated with this position as appropriate.

What Required Skills You Ll Bring

• Bachelor s degree in Information Systems, Computer Science, or related field.
• Minimum 6+ years of experience in business analysis, process architecture, or digital transformation roles.
• Proven hands-on experience designing workflows in enterprise workflow automation platforms such as: Pega, Microsoft Power Automate Or similar enterprise workflow platforms
• Strong knowledge of process automation architecture and enterprise workflow design.
• Deep understanding of governance frameworks, compliance requirements, and data sovereignty standards.
• Experience integrating workflow platforms with enterprise systems and legacy databases.
• Advanced knowledge of BPMN 2.0 and workflow process modeling.
• Strong experience with Agile development methodologies.
• Knowledge of enterprise architecture frameworks and digital transformation best practices.
• Strong stakeholder management and requirements gathering skills.
• Excellent analytical and problem-solving capabilities.
• Strong written and verbal communication skills.

What Desired Skills You Ll Bring

• Platform certifications such as:

• Pega Certified System Architect

• Microsoft Power Platform certifications
• Equivalent workflow automation certifications
• Public sector or government project experience.
• Experience leading enterprise digital transformation initiatives.
• Ability to manage multiple stakeholders across departments.
• Strong leadership and mentoring capabilities.
• Experience developing governance models and digital standards.
• Ability to communicate technical and non-technical concepts clearly to executive stakeholders.