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paycor

Lead Credentialing Specialist

Already Autism Health
Remote, USA
Full-time
Entry · 2+ years experience
Remote
Discovered 1 months ago
CAQHHIPAA

Full Job Posting

  • Serve as the lead subject matter expert for credentialing, recredentialing, provider enrollment, and payer participation processes across assigned providers, payers, and markets.
  • Provide day-to-day guidance, coaching, and support to Credentialing Specialists and other team members regarding credentialing requirements, payer-specific processes, documentation standards, and enrollment issues.
  • Review credentialing and enrollment work completed by Credentialing Specialists for accuracy, completeness, compliance, and adherence to established policies, procedures, and payer requirements.
  • Conduct quality-control reviews of provider files, credentialing applications, primary source verifications, CAQH profiles, payer submissions, and enrollment records prior to final submission when required.
  • Monitor team credentialing workloads, aging applications, pending items, expirables, payer requests, and onboarding deadlines; identify bottlenecks and proactively escalate issues that may impact provider start dates, network participation, authorizations, or revenue.
  • Serve as the first-level escalation point for complex credentialing, enrollment, recredentialing, payer, and provider participation issues and coordinate resolution with payer representatives and internal leadership.
  • Maintain and communicate payer-specific credentialing requirements, workflows, submission procedures, and documentation standards to ensure consistent execution across the credentialing team.
  • Manage the credentialing, recredentialing, and payer enrollment processes for ABA and Diagnostic Services providers.
  • Coordinate provider onboarding activities related to credentialing and insurance participation.
  • Prepare, complete, and submit enrollment applications to commercial insurance plans, Medicaid programs, and other applicable payer networks.
  • Monitor application status and proactively follow up with payers to ensure timely approval and network participation
  • Maintain accurate provider records within credentialing databases and other internal systems.
  • Collect, verify, and maintain required provider documentation, including: Professional licenses Board certifications NPI registrations CAQH profiles Background checks Continuing education documentation
  • Professional licenses
  • Board certifications
  • NPI registrations
  • CAQH profiles
  • Background checks
  • Continuing education documentation
  • Perform primary source verification activities as required by organizational policy and payer requirements.
  • Monitor and track license renewals, certifications, malpractice coverage, and other expirable credentials to ensure ongoing compliance.
  • Maintain provider CAQH profiles and ensure all information is current and accurate.
  • Research and resolve credentialing, contracting, enrollment, and recredentialing issues with payers.
  • Partner with Operations, Revenue Cycle, Human Resources, Clinical Leadership, and Compliance teams to ensure providers are fully credentialed and enrolled before rendering services.
  • Assist with audits, payer requests, accreditation reviews, and compliance initiatives.
  • Generate credentialing reports and maintain documentation supporting regulatory and payer requirements.
  • Support credentialing process improvements that enhance efficiency, reduce payer turnaround times, and improve provider onboarding experiences.
  • Maintain confidentiality of provider and organizational information in accordance with HIPAA and organizational policies.
  • Assume designated lead responsibilities in the absence of the Director of Credentialing and Contracting, including prioritizing urgent credentialing matters, coordinating team workflow, and escalating critical issues to appropriate leadership.
  • Associate's degree required; Bachelor's degree preferred.
  • Equivalent combinations of education and credentialing experience may be considered.
  • Minimum of 2 years of credentialing, provider enrollment, healthcare administration, or related experience preferred.
  • Experience credentialing and enrolling behavioral health providers, ABA providers, and/or diagnostic clinicians strongly preferred.
  • Experience working with Medicaid managed care organizations and commercial payers preferred.
  • Experience with credentialing software, payer portals, and CAQH required.
  • Experience within ABA therapy, autism services, behavioral health, pediatric healthcare, or a related specialty healthcare setting.
  • Experience supporting de novo clinic launches, acquisitions, and integration activities.
  • Experience working in a high-growth, private equity-backed healthcare environment.

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