Lead Credentialing Specialist

Essential Duties

• Serve as administrative support for Credentialing Manager
• Design, develop, and update training materials for the onboarding of new credentialing specialist and ongoing education for existing staff in conjunction with the credentialing manager
• Create and maintain a comprehensive library of educational materials, including how-to guides, training manuals, and reference documents.
• Conduct training for new credentialing specialist either remotely or in person
• Conduct regular training sessions and workshops to ensure all staff are proficient in the latest practices and protocols.
• Encourage knowledge sharing and best practices among staff.
• Develop and deliver educational content for department meetings, ensuring they are engaging and informative.
• Communicate regularly with staff to understand their needs and provide ongoing support.
• Perform other duties as assigned

Skills, Knowledge, Abilities

• Knowledgeable on credentialing requirements and workflows for providers at differing client groups
• Familiar with healthcare jargon and terminology related to credentialing
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Work independently and exercise judgement on decision making and issue resolution
• Navigate competing priorities and effectively work in a fast-paced environment
• Manage information flow in a timely and accurate manner
• Collaborate with professionals internal and external to the company and across geographic locations
• Identify and execute opportunities for improvement
• Exhibit growth mindset and team-orientated behaviors
• Proficient in Microsoft Office with ability to effectively navigate job related software for
• credentialing and other functions.
• Utilize independent judgment on determining areas of collaboration, escalation, and autonomy
• Strong leadership and team management skills
• Exceptional client relationship management abilities
• Proficient in using various educational technologies and platforms.
• Proven ability to design effective training materials and conduct engaging training sessions.
• Strong decision making and problem-solving skills
• Core Clinical Management, LLC is an equal opportunity employer and complies with ADA regulations as applicable.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Requirements

Education

Experience

Requirements

• Knowledgeable on credentialing requirements and workflows for providers at differing client groups
• Familiar with healthcare jargon and terminology related to credentialing
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Work independently and exercise judgement on decision making and issue resolution
• Navigate competing priorities and effectively work in a fast-paced environment
• Manage information flow in a timely and accurate manner
• Collaborate with professionals internal and external to the company and across geographic locations
• Identify and execute opportunities for improvement
• Exhibit growth mindset and team-orientated behaviors
• Proficient in Microsoft Office with ability to effectively navigate job related software for
• credentialing and other functions.
• Utilize independent judgment on determining areas of collaboration, escalation, and autonomy
• Strong leadership and team management skills
• Exceptional client relationship management abilities
• Proficient in using various educational technologies and platforms.
• Proven ability to design effective training materials and conduct engaging training sessions.
• Strong decision making and problem-solving skills
• Core Clinical Management, LLC is an equal opportunity employer and complies with ADA regulations as applicable.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Requirements