Lead Coordinator, Program Management

Summary

Job Duties

• Registrar's Office Operations • Assists with additional Registrar's Office functions and special projects related to student records, registration, enrollment, academic services, compliance, and other operational priorities as assigned by the Registrar. • Assists with registration, enrollment, and record-related activities for visiting students and home elective programs. • Provides backup support for grade and evaluation processing for BCM and visiting students, including timely entry and maintenance of records in the student information system.
• VSLO Program Administration • Coordinates the day-to-day operations of the Visiting Student Learning Opportunities (VSLO) program for both Home and Host student programs, including eligibility review and access. • Supports implementation of VSLO program initiatives, updates, and activities for the School of Medicine. • Maintains and update elective information in VSLO and the electives web catalog to ensure accuracy and timely publication. • Generates and maintain reports, records, and tracking tools related to visiting student applications, onboarding, enrollment, and program outcomes. • Monitors and audit VSLO activities and records to support compliance with institutional policies and LCME accreditation requirements.

VSLO Application Processing and Student Onboarding

• Coordinates visiting student application processing, including collection of departmental availability, VSLO setup, eligibility review, student verifications, and application release. • Manages post-decision processes for visiting students, including payment collection, Sponsored Guests Accounts (SGA) distribution, onboarding requirements, orientation, and coordination with external offices. • Coordinates with internal and external offices, including OHP, ISO, Human Resources, Security, and academic departments, to ensure completion of required visiting student documentation and onboarding activities. • Monitors and track completion of onboarding requirements, training modules, and orientation activities for visiting students.
• Customer Service and Collaboration • Responds to inquiries from students, faculty, and departmental coordinators regarding VSLO processes, visiting student requirements, and elective participation. • Facilitates training for new VSLO users and provide annual refresher training for existing users.
• Continuous Improvement • Supportscontinuous improvement of visiting student processes and procedures to enhance operational efficiency and customer service. • Performs other duties and special projects in support of the Office of the Registrar, including student records, registration, enrollment, compliance, and operational initiatives, as assigned by the Registrar. • Performs other related duties as assigned

Minimum Qualifications

• Bachelor's degree; four years of relevant work experience accepted in lieu of degree.
• Two years of relevant experience.

Preferred Qualifications

• Masters Degree preferred.
• Prior higher education experience preferred.

Work Authorization Requirement

• This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
• Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.