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successfactors

Lead Concept Account Manager

LKQ Europe GmbH
GBR
Lead
Onsite
Discovered 2 days ago
excel

Full Job Posting

Key Responsibilities

  • Working closely with the Head of Concepts, you’ll turn customer insight into practical plans for growth. You’ll balance hands-on account management with team leadership, supporting customer retention and identifying opportunities to win new business. You’ll take responsibility for: Helping your team perform at their best. Coach and develop Concept Account Managers, setting clear expectations for customer engagement and service. Growing business across your region. Identify new customer opportunities and work with the Head of Concepts on plans to develop the networks and increase revenue. Strengthening customer relationships. Manage a local customer base and support your team with key accounts, using buying patterns and feedback to spot opportunities and address risks early. Resolving customer challenges. Support escalated issues and bring colleagues together to deliver timely, effective solutions. Building productive partnerships. Work with suppliers, field teams and internal stakeholders, and coordinate local training events that help customers get more from our products and services. Keeping the business informed. Share clear updates on team performance, customer feedback and regional opportunities with the Head of Concepts and wider B2B team.

Skills and Experience

  • Proven experience leading and developing high-performing teams. Commercial judgement and the ability to turn strategic thinking into action. Confident communication, presentation and influencing skills, with a talent for building strong relationships. Strong IT skills, including proficiency in Microsoft Excel. An organised approach, with the ability to manage competing priorities and deliver results under pressure, both independently and with others. Why Work for LKQ People First: We value our employees just as much as our customers. Work-Life Balance: Flexible working options to support your lifestyle. Career Growth: Genuine opportunities for progression in a thriving industry. Passion for Excellence: Join a team dedicated to being the best at what we do.

Qualifications

  • Proven experience leading and developing high-performing teams. Commercial judgement and the ability to turn strategic thinking into action. Confident communication, presentation and influencing skills, with a talent for building strong relationships. Strong IT skills, including proficiency in Microsoft Excel. An organised approach, with the ability to manage competing priorities and deliver results under pressure, both independently and with others. Why Work for LKQ People First: We value our employees just as much as our customers. Work-Life Balance: Flexible working options to support your lifestyle. Career Growth: Genuine opportunities for progression in a thriving industry. Passion for Excellence: Join a team dedicated to being the best at what we do.

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