Lead, Community Management

Overview

Qatar

What You’ll Be Doing

• Assisting in the implementation of community management strategies to enhance the Master Community in line with established guidelines and policies.
• Prioritizing and facilitating the resolution of maintenance requests related to common use facilities.
• Identifying problem areas within the master community and recommending improvement plans to maximize the efficiency of site and facility management.
• Applying and enforcing rules and regulations specified by the Master Developer, including community declarations and rules of use.
• Preparing monthly and quarterly reports on community management activities, issues, and performance.
• Liaising with mega and sub-developers, local authorities, and other stakeholders on community-related matters and meetings.
• Preparing and seeking approvals for the annual master community budget.
• Overseeing facility management, business operations, maintenance, administration, and improvement of real estate assets within the master community.
• Conducting quarterly and annual reconciliation of all collected and outstanding accounts.
• Implementing the Master Community Declaration, Rules of Use, and other related community governance documents.
• Preparing and issuing community notices, communications, and events on a regular basis.
• Preparing and dispatching invoices related to community charges and services.
• Following up on collections and providing monthly collection reports to management.
• Performing other duties and responsibilities as needed, determining and managing priorities with minimal guidance.

What Required Skills You’ll Bring

• Bachelor’s Degree in Business Administration, Community Services, Real Estate, or a related field.
• Minimum 7 years of relevant experience in facility and/or property management, with exposure to community management functions.
• Working knowledge of city management and/or real estate operations.
• Demonstrated experience in community consultation and stakeholder engagement.
• Experience working in Qatar or the wider GCC is preferred.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong communication and interpersonal skills, with the ability to interact effectively with developers, authorities, and community stakeholders.

What Desired Skills You’ll Bring

• Experience with city management organizations or large-scale master community developments.
• Ability to multi-task and manage multiple projects and issues of varying complexity.
• Proven negotiation and problem-resolution skills to effectively address and resolve escalated community issues.
• Demonstrated potential to perform in a lead capacity and guide junior team members.
• Strong team player with a collaborative working style.
• Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
• We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars!
• Imagine next and join the Parsons quest—APPLY TODAY!
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• To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.