Lead Clinical Configuration Analyst

About Cohere Health:

Qualifications

• Familiarity with Jira for task tracking and project management

Responsibilities

• Ensure thorough understanding of client’s technical requirements to facilitate seamless configuration of platform requirements during new client implementations
• Test configurability of new product functionality, or enhanced existing functionality, built to accommodate custom client requirements
• Define test scenarios and success criteria for all new and existing client platform configurations
• Execute on configuration of platform requirements in accordance with project timelines and client expectations
• Triage and resolve technical issues, during end-to-end testing or post-implementation, in a timely manner to ensure client satisfaction
• Serve as a technical SME for client-facing analysts during each stage of the customer lifecycle: providing education and answers to questions around configurability of client platform requirements; occasionally interfacing directly with clients to address issues
• Collaborate with Product, Development, Design, and Engineering to scope, develop, and implement internal configuration management tools that will help scale configuration work
• What you’ll need:
• 6-9 years of professional experience in a Configuration Management role; Bachelor’s degree in Computer Science, Systems Engineering, or related field
• Problem-Solving and Critical Thinking Skills: Ability to develop deep product expertise and leverage it to investigate issues and provide high-quality problem resolution
• Project Execution Skills: Experience setting goals and meeting deadlines for multiple ongoing projects
• Collaboration: Experience interfacing with internal, cross-functional stakeholders and colleagues on the development of product enhancements
• Advanced Proficiency in Excel, including advanced functions and data analysis
• Experience creating and updating JSON-based business rules to drive system behavior
• Familiarity with Jira for task tracking and project management
• Passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible
• Must be comfortable working independently in a fast paced environment
• Experience in HealthTech startups
• Advanced degree or certification in Computer Science, Systems Engineering or related field
• Proficiency with building and/or maintaining dashboards in self-service business intelligence tools such as Tableau or PowerBI
• Proficiency with using SQL to extract insights from complex healthcare data sets
• Healthcare Knowledge: Understanding of healthcare systems, medical terminologies, clinical workflows, and regulations
• Good knowledge of Information practices.
• Assist the manager in all the information security activities implementation and maintenance process.
• Ensuring the team and imparted with Competence related to Information security
• Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager.
• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
• Connect with Talent Acquisition
• Meet with the Hiring Manager
• Behavioral Interview(s)
• Case Study
• Interview with Senior Leadership
• Subject to change