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successfactors

Lead Business Analyst, Service Technology

Boston Scientific
Arden Hills, USA
Lead · 45+ years experience
Onsite
Discovered 2 weeks ago
confluencejirasap

Full Job Posting

Qualifications

  • Required

Education and experience

  • Bachelor’s degree in Information Systems, Engineering, Business Administration or a related field, or equivalent experience supporting system implementations, digital transformation, and service platforms. Senior business analysis capability: +5 years of proven ownership of complex initiatives from problem framing through requirements, testing, release, adoption, and sustainment. Advanced skills in facilitation, process and data analysis, root-cause analysis, acceptance criteria, and business-case development. Platforms and service domain: Experience with Salesforce and/or ServiceMax. SAP S/4HANA integration and capital-equipment or field-service processes, including cases, work orders, parts, contracts, billing, master data, and reporting is desired. Agile, testing and compliance: Strong knowledge of Agile/Scrum, backlog refinement, Definition of Ready, Jira, and Confluence. Experience with system testing, UAT, defect management, traceability, and regulated or validated delivery. Familiarity with test/Xray or Windchill is beneficial. Coach and influence: Ability to coordinate BA work, review outputs, resolve dependencies and coach colleagues while remaining accountable for hands-on delivery. Effective communication and stakeholder-influence skills across all organizational levels. Global and improvement mindset: Comfortable working across regions, cultures, and time zones. 5–10% travel may be required. This role is ideal for an experienced Business Analyst who wants to remain close to delivery while increasing the effectiveness of the wider BA team. You are comfortable moving in the same week from an ambiguous discovery discussion to detailed process and data analysis, precise requirements, testing evidence, release preparation, and coaching. You will bring structure without unnecessary bureaucracy, challenge assumptions constructively and raise quality without taking ownership away from others. You will coordinate through expertise, judgment, and influence. You know when to go deep personally, when to guide another BA and when a decision belongs to the Product Owner, business owner, or technical team. You communicate early, make complexity understandable, and create an environment in which difficult issues are surfaced before they become delivery problems. Formal line management applies only where explicitly assigned. Requisition ID: 635461 Minimum Salary: $ 85000 Maximum Salary: $ 161500 The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com— will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above. Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements). Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements). For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn . Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Preferred Qualifications

  • Bachelor’s degree in Information Systems, Engineering, Business Administration or a related field, or equivalent experience supporting system implementations, digital transformation, and service platforms. Senior business analysis capability: +5 years of proven ownership of complex initiatives from problem framing through requirements, testing, release, adoption, and sustainment. Advanced skills in facilitation, process and data analysis, root-cause analysis, acceptance criteria, and business-case development. Platforms and service domain: Experience with Salesforce and/or ServiceMax. SAP S/4HANA integration and capital-equipment or field-service processes, including cases, work orders, parts, contracts, billing, master data, and reporting is desired. Agile, testing and compliance: Strong knowledge of Agile/Scrum, backlog refinement, Definition of Ready, Jira, and Confluence. Experience with system testing, UAT, defect management, traceability, and regulated or validated delivery. Familiarity with test/Xray or Windchill is beneficial. Coach and influence: Ability to coordinate BA work, review outputs, resolve dependencies and coach colleagues while remaining accountable for hands-on delivery. Effective communication and stakeholder-influence skills across all organizational levels. Global and improvement mindset: Comfortable working across regions, cultures, and time zones. 5–10% travel may be required. This role is ideal for an experienced Business Analyst who wants to remain close to delivery while increasing the effectiveness of the wider BA team. You are comfortable moving in the same week from an ambiguous discovery discussion to detailed process and data analysis, precise requirements, testing evidence, release preparation, and coaching. You will bring structure without unnecessary bureaucracy, challenge assumptions constructively and raise quality without taking ownership away from others. You will coordinate through expertise, judgment, and influence. You know when to go deep personally, when to guide another BA and when a decision belongs to the Product Owner, business owner, or technical team. You communicate early, make complexity understandable, and create an environment in which difficult issues are surfaced before they become delivery problems. Formal line management applies only where explicitly assigned. Requisition ID: 635461 Minimum Salary: $ 85000 Maximum Salary: $ 161500 The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com— will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above. Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements). Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements). For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn . Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

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