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Lead Analyst for Digital Transformation Group

Department for Work and Pensions (DWP)
Birmingham, GBR
Full-time
Onsite
£86,000 to £100,000
Discovered 3 weeks ago
Analytical leadershipDigital transformationEvaluation and researchData and insightEvidence quality assurance and governancePerformance measurement frameworks

Full Job Posting

Role overview

The Digital and Transformation Group designs and transforms services around user needs, supported by data and insight.

Its programmes include Service Modernisation and initiatives addressing fraud, error and debt.

The role sits within DWP's Analytical Community, which includes more than 900 analysts across 20 Lead Analyst areas.

The role is based in the Digital Analytics Directorate and wider Transformation Group.

Key responsibilities

  • Set the vision for analytical work across the directorate and Transformation Group, aligned with DWP data strategy and priorities.
  • Lead the division, develop capability and engagement, manage performance and build a collaborative culture.
  • Establish high-impact evaluation, research and analysis with stakeholders across government and externally.
  • Act as senior analytical adviser to transformation programmes, executive leaders, programme boards and Ministers.
  • Champion customer and colleague insight in operational delivery, policy development and service transformation.
  • Develop measurement frameworks, performance metrics, benefits realisation and value-for-money assessments.
  • Strengthen evidence and communicate its strengths and limitations to decision-makers.
  • Lead evidence quality, integrity, use, assurance and governance across the Lead Analyst area.

Locations

  • Listed work locations are Birmingham, Glasgow, Leeds, Manchester, Newcastle, Pontypridd and Sheffield.
  • Some Sheffield and Newcastle office locations are scheduled to move to other local premises by 2027 or early 2028.

Pay and contract

  • Salary range is £86,000 to £100,000; the description does not state a pay cadence.
  • Contract type is permanent.
  • The role is full-time; flexible working and job share are also listed.
  • The position is SCS Pay Band 1 and includes a Civil Service Pension with an employer contribution of 28.97%.

Department context

DWP's Digital and Transformation Group supports citizens' access to financial support, reduces fraud and error, supports progression and lowers service delivery costs.

Requirements

  • Provide strong personal leadership, set a clear vision and objectives, build capability and staff engagement, and manage performance.
  • Collaborate with senior leaders and stakeholders across DWP, government and external organizations to shape impactful analytical work.
  • Provide senior analytical advice, strategic challenge and analytical assurance to executive leaders, programme boards and Ministers.
  • Lead evidence quality, integrity, governance and appropriate assurance across the Lead Analyst area.

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