Lead Analyst for Digital Transformation Group
Role Overview
Lead analytical work in DWP’s Digital and Transformation Group, which designs and transforms services around user needs.
The group’s programmes include Service Modernisation and initiatives addressing fraud, error and debt.
The role is embedded in DWP’s Analytical Community, serving ministerial, senior leadership, policy and operational stakeholders.
Key Skills for This Role
Full Job Posting
Role overview
Lead analytical work in DWP’s Digital and Transformation Group, which designs and transforms services around user needs.
The group’s programmes include Service Modernisation and initiatives addressing fraud, error and debt.
The role is embedded in DWP’s Analytical Community, serving ministerial, senior leadership, policy and operational stakeholders.
Key responsibilities
- Set the analytical vision across the Digital Analytics Directorate and Transformation Group, aligned with DWP data strategy and priorities.
- Lead staff, build capability and engagement, manage performance, and foster a collaborative culture.
- Establish evaluation, research and analysis programmes to improve digital service transformation.
- Advise major programmes and provide strategic challenge, analytical assurance and insight to senior leaders, boards and Ministers.
- Champion customer and colleague evidence in operational delivery, policy and service transformation.
- Develop measurement frameworks, performance metrics, benefits realisation and value-for-money assessments.
- Strengthen the evidence base and explain the strengths and limitations of evidence used in decisions.
- Ensure evidence quality, integrity, governance and appropriate assurance across the Lead Analyst area.
Locations
- Listed locations are Birmingham, Glasgow, Leeds, Manchester, Newcastle, Pontypridd and Sheffield.
- Some Sheffield and Newcastle office locations are scheduled to move to other premises by 2027 or 2028.
Salary and benefits
- Salary is £86,000–£100,000, subject to Civil Service pay rules for existing civil servants.
- Civil Service Pension employer contribution is 28.97%.
Contract and working pattern
- Contract type is permanent.
- Working patterns include flexible working, full-time and job share.
Engagement session
A virtual engagement session is advertised for 16 October 2026, with an overview of the role and a question-and-answer session.
Requirements
- Provide senior analytical leadership and set a clear vision and objectives for analytical work across the Digital Analytics Directorate and Transformation Group.
- Collaborate with senior leaders, stakeholders across DWP and government, and external partners.
- Advise and provide analytical challenge and assurance to executive leaders, programme boards and Ministers.
- Lead staff performance, engagement, capability building and a collaborative culture.
- Ensure evidence is high quality, governed appropriately, and its strengths and limitations are understood.
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