Lead AI Forward Deployed Engineer
Role Overview
Lead customer-facing engagements as the outcome owner across complex and strategic enterprise work.
Translate ambiguous priorities into measurable outcomes and coordinate the capabilities needed to deliver value.
Provide continuity from discovery and validation through production delivery, adoption, value measurement and improvement.
Key Skills for This Role
Full Job Posting
Role overview
Lead customer-facing engagements as the outcome owner across complex and strategic enterprise work.
Translate ambiguous priorities into measurable outcomes and coordinate the capabilities needed to deliver value.
Provide continuity from discovery and validation through production delivery, adoption, value measurement and improvement.
Engagement leadership
- Define objectives, workflows, measurable outcomes and decisions with customer stakeholders.
- Lead discovery and solution shaping, and establish evidence-based outcome frameworks.
- Direct prototypes and demonstrations to test assumptions about value, adoption and feasibility.
- Shape production-ready work and guide technical, business and delivery decisions.
- Coordinate specialist teams, assure delivery readiness and steward outcomes through operation.
Technical and commercial scope
- Apply judgement across enterprise AI, data, integration, architecture, security, privacy and Responsible AI.
- Consider operational readiness, infrastructure, cost and scalability in solution decisions.
- Use domain knowledge, customer strategy, technology capability and commercial judgement to qualify opportunities.
Capability development
- Mentor and assure other Forward Deployed Engineers and contribute to strategic pursuits.
- Capture customer and field learning and translate it into reusable assets, product feedback and improved delivery methods.
Requirements
- Deep expertise in a relevant specialist discipline and broad understanding of enterprise AI, technology platforms and industry context.
- Strong domain and technical credibility, commercial judgement and outcome leadership.
- Ability to operate independently in high-ambiguity enterprise environments.
- Ability to lead complex multi-domain engagements and build trusted senior stakeholder relationships.
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