Lead AI Architect - Enterprise Transformation
Key Skills for This Role
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About QAD:
QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
QAD | Redzone is building an enterprise AI platform to support AI-enabled and agentic workflows across the organisation. The AI Centre of Excellence (CoE) is accountable for turning that ambition into deployed, measured, production workflows across priority business functions.
The CoE is small, senior and high-leverage. It combines architecture and engineering with a set of functional AI Engagement Specialists who own the demand side: what gets built, why it is worth building, whether anyone uses it, and whether it actually works once live.
Qualifications
- 10+ years across software, platform, cloud, data or enterprise architecture, including meaningful experience architecting production AI/ML or GenAI systems — systems with real users, real failure modes and real operating cost, not pilots.
- Deep understanding of modern AI and agentic architectures: LLM platforms and model selection, agent orchestration, tool and API invocation, RAG and context architecture (chunking, hybrid retrieval, reranking, grounding, freshness), semantic layers, state and memory, evaluation and observability.
- Strong experience with at least one major cloud ecosystem — AWS and/or GCP — with the ability to evaluate services across platforms objectively rather than defending a favourite.
- Strong foundation in distributed systems and enterprise system engineering: APIs, integration patterns, authentication and authorisation, data architecture, application architecture, DevOps and CI/CD, and production operations.
- Experience designing architectures that span multiple enterprise applications and heterogeneous data sources, including systems you do not control.
- Ability to reason rigorously through build versus buy, reuse versus new capability, cost versus performance, and MVP versus target state — and to explain the reasoning to people who will be affected by it.
- Experience taking ambiguous business requirements through technical discovery into implementable designs.
- Non-functional design judgement: latency, availability, cost, failure modes, graceful degradation, and what happens when the model provider has an outage.
- Comfortable operating cross-functionally across engineering teams, vendors and stakeholders to hold alignment across design and delivery.
- Strong communication, with the ability to make complex architecture choices understandable to both technical and business leaders — and to say no to a bad idea without losing the relationship.
- Hands-on technical depth: able to inspect designs, APIs, data structures, prototypes and code, and credibly guide engineers.
- Enterprise SaaS products, multi-tenant platforms, or customer-facing AI applications.
- ERP, manufacturing, supply chain or industrial software domain exposure.
- Semantic and metadata platforms; building shared AI capability consumed by multiple products or business functions.
- Experience delivering through system integrators and cloud partners while retaining architectural control.
- Having taken an organisation through the second wave — the transition from a successful pilot to a repeatable production pattern, which is where most enterprise AI programmes stall.
- Familiarity with emerging interoperability standards for tools and agents (for example MCP and equivalent protocols), and a considered view of what to adopt and what to wait out.
- Experience in a security-sensitive or regulated environment.
- Not an advisory or strategy role. You will produce designs that engineers build from, not decks that recommend that someone else produce them.
- Not a people-management-first role. Leadership here is technical authority earned through design quality and judgement.
- Not a role that delegates the thinking to a partner. SIs will provide capacity; the architecture stays in-house.
- Not a research role. The bar is production systems, operating cost and reliability — not novelty.
- A clear enterprise AI reference architecture and MVP architecture, with documented design principles and decision guardrails.
- Priority AI workflows converted into implementable system designs, enabling engineering to move from PRD into build without a translation gap.
- The foundational capabilities required to support the first production AI workflows delivered, alongside a repeatable architecture for subsequent waves.
- Common patterns established for integration, identity and access, data and semantic services, orchestration, observability, evaluation and operations.
- A sustainable model for operating, monitoring, maintaining and evolving AI applications after launch.
- Recognition as the internal technical authority for the AI transformation, with internal engineers and external partners building against one coherent architecture.
- A golden path that measurably shortens the build time and cost of each successive workflow, with evidence from at least two subsequent waves.
- Known and improving unit economics — the business can see what each workflow costs to run, and that number is trending in the right direction.
- Architecture conformance functioning as a real gate, with partner-delivered work reviewed against the standard.
- No critical production incident attributable to a foreseeable architectural gap in identity, data access, evaluation or operational readiness.
- A credible, sequenced view of the next twelve months of platform evolution, endorsed by enterprise architecture and security.
- Portfolio conversation — walk us through an AI or platform architecture you owned end to end, including what you got wrong.
- Working session — a live architecture discussion on one of our actual prioritised workflows. We are interested in how you interrogate the problem, not in a polished answer.
- Depth probe — detailed technical examination of one system you designed, down to data flow, identity model and failure handling.
- Stakeholder interview — how you communicate trade-offs and hold a position with senior non-technical leaders.
About QAD Redzone
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