LEAD ADMINISTRATOR L1(CONTRACT)
Role Overview
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
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Areas of responsibility
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
Team Management-Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.
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Rates including mark up - 140K/M
Mandatory skills -
Key Skills for This Role
Full Job Posting
Job Description
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.
͏
Areas of responsibility
Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.
SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.
Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.
Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.
Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.
Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.
Team Management-Collaborate with team members to resolve open tickets and service requests.
Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.
͏
Rates including mark up - 140K/M
Mandatory skills - Mongo DB - Installation, Configuration, Upgrades, Patching
Job Description – MongoDB Administrator (L3)
Position: MongoDB Administrator (L3) Experience: 6+ Years Location: Any
Role Summary
We are looking for an experienced MongoDB Administrator (L3) to support multiple enterprise projects. The candidate will be responsible for managing, monitoring, optimizing, securing, and troubleshooting MongoDB environments hosted on-premises and cloud platforms. The role requires strong expertise in MongoDB cluster administration, high availability, performance tuning, backup & recovery, and incident management.
Key Responsibilities
- Administer and maintain MongoDB production, staging, and development environments.
- Perform installation, configuration, upgrades, patching, and migration of MongoDB databases.
- Manage Replica Sets, Sharding, and High Availability architectures.
- Monitor database health, capacity, performance, and availability.
- Perform database performance tuning, query optimization, and index management.
- Configure and manage backup, restore, and disaster recovery solutions.
- Troubleshoot production incidents, replication issues, connectivity problems, and performance bottlenecks.
- Implement database security controls, user management, authentication, and authorization mechanisms.
- Collaborate with application, cloud, infrastructure, and security teams for project delivery and support.
- Automate routine DBA activities using Shell, Python, or scripting tools.
- Participate in change management, release activities, and on-call support.
- Prepare RCA reports and implement preventive measures for recurring issues.
- Required Technical Skills
- Strong hands-on experience with MongoDB Administration.
- Expertise in:
- MongoDB Installation & Configuration
- Replica Sets
- Sharding
- Backup & Recovery
- Database Upgrades
- Query Optimization
- Index Management
- Performance Tuning
- Database Security
- Monitoring & Alerting
- Strong Linux administration knowledge.
- Good understanding of Windows Server administration.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Knowledge of automation and scripting (Shell/Python).
- Familiarity with MongoDB Ops Manager, Compass, Atlas, or equivalent tools.
- Understanding of ITIL processes, Change Management, and Incident Management
Preferred Skills
- Experience with AWS DocumentDB or MongoDB Atlas.
- Exposure to PostgreSQL, MySQL, Oracle, or other database technologies.
- Experience in DevOps, CI/CD, and Infrastructure as Code.
- Certification in MongoDB Administration or Cloud Technologies
- Mandatory Skills: MongoDB Admin.
- Experience: 5-8 Years.
- Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Qualifications
- Mongo DB - Installation, Configuration, Upgrades, Patching
- Job Description – MongoDB Administrator (L3)
- Position: MongoDB Administrator (L3)
- 6+ Years
- Location: Any
- Role Summary
- We are looking for an experienced MongoDB Administrator (L3) to support multiple enterprise projects. The candidate will be responsible for managing, monitoring, optimizing, securing, and troubleshooting MongoDB environments hosted on-premises and cloud platforms. The role requires strong expertise in MongoDB cluster administration, high availability, performance tuning, backup & recovery, and incident management.
- MongoDB Admin.
- 5-8 Years.
- Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
- Key Responsibilities
- Administer and maintain MongoDB production, staging, and development environments.
- Perform installation, configuration, upgrades, patching, and migration of MongoDB databases.
- Manage Replica Sets, Sharding, and High Availability architectures.
- Monitor database health, capacity, performance, and availability.
- Perform database performance tuning, query optimization, and index management.
- Configure and manage backup, restore, and disaster recovery solutions.
- Troubleshoot production incidents, replication issues, connectivity problems, and performance bottlenecks.
- Implement database security controls, user management, authentication, and authorization mechanisms.
- Collaborate with application, cloud, infrastructure, and security teams for project delivery and support.
- Automate routine DBA activities using Shell, Python, or scripting tools.
- Participate in change management, release activities, and on-call support.
- Prepare RCA reports and implement preventive measures for recurring issues.
- Required Technical Skills
- Strong hands-on experience with MongoDB Administration.
- MongoDB Installation & Configuration
- Replica Sets
- Sharding
- Backup & Recovery
- Database Upgrades
- Query Optimization
- Index Management
- Performance Tuning
- Database Security
- Monitoring & Alerting
- Strong Linux administration knowledge.
- Good understanding of Windows Server administration.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Knowledge of automation and scripting (Shell/Python).
- Familiarity with MongoDB Ops Manager, Compass, Atlas, or equivalent tools.
- Understanding of ITIL processes, Change Management, and Incident Management
About Wipro
Wipro is an Indian technology services and consulting company that helps organizations with digital transformation through offerings in cloud, cybersecurity, data and analytics, artificial intelligence, applications, and engineering.
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